Staffing Specialist
Listed on 2026-07-13
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Customer Service/HelpDesk
Customer Service Rep
At Verstela, we don’t just fill jobs—we create success stories for the talent, clients and communities we serve.
Our guiding principle is simple: we are successful when we help others become successful.
Year after year, we're named to Clearly Rated's Best of Staffing list, a testament to our ongoing commitment to service excellence and customer satisfaction.
Position OverviewIn this role, you'll be helping to manage high-volume accounts, as well as fulfilling client orders and problem‑solving. While effective email communication is important, you'll spend a significant portion of your day on the phone, building strong relationships with both clients and candidates.
Previous experience in a team lead or similar role will help you be successful, as this role does include a lot of communication, including having difficult conversations and being able to deliver tough news with kindness and empathy.
You will:- Interview and onboard candidates
- Select candidates for the right jobs based on qualifications and desire
- Perform reference and background checks
- Comprehensive Training: No recruiting experience? No problem! We provide thorough training to ensure you have all the tools you need to succeed.
- Growth Opportunities: Regular check‑ins with your manager and a supportive team environment.
- Steady
Schedule:
Enjoy a stable Monday to Friday, 8am to 5pm schedule. - Full Benefits Package: Medical, dental, and vision coverage, a Health Savings Account, virtual care, life and long‑term disability insurance, employee wellness program, pet insurance, consumer discount program membership.
- Paid Time Off: 8 paid holidays, 15 days PTO first year, 3 days paid community service time, 3 weeks paid parental leave, plus PTO match of up to 3 weeks.
- Additional Perks: Paid time off, office snacks, birthdays off, paid community service time.
- Retirement: 401(k) retirement plan with employer match.
- 1+ years of supervisory (lead) experience in a customer service or sales setting – Perfect for someone with a retail background.
- Reliable transportation to visit client sites on a regular basis.
$20.00 - $26.00 an hour + monthly bonus opportunities
LocationBolingbrook, IL (On‑site)
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