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Customer Advocacy Supervisor | Hybrid AR & Operations

Job in Bolingbrook, Will County, Illinois, 60440, USA
Listing for: Southern Glazer's Wine & Spirits
Full Time position
Listed on 2026-10-07
Job specializations:
  • Customer Service/HelpDesk
    Client Relationship Management
  • Management
    Client Relationship Management
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below

Southern Glazer's Wine & Spirits in Bolingbrook, IL, is seeking a Customer Advocacy Supervisor to lead a team of Customer Advocates delivering exceptional service. You will perform root cause analyses on customer issues and communicate concerns to management, striving for continuous improvement.

The role requires at least 2 years of contact center management, strong communication and problem-solving skills, and familiarity with order entry, call and email traffic, and issue resolution.

As a Customer Advocacy Supervisor | Hybrid AR & Operations, you will play an important part at Southern Glazer's Wine & Spirits in Bolingbrook, IL, United States.

For the Customer Advocacy Supervisor | Hybrid AR & Operations position at Southern Glazer's Wine & Spirits, we are reviewing applications now.

Step into the Customer Advocacy Supervisor | Hybrid AR & Operations role at Southern Glazer's Wine & Spirits in Bolingbrook, IL, United States and grow with us.

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