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Senior Product Support Engineer - Industrial Automation

Job in Bolingbrook, Will County, Illinois, 60440, USA
Listing for: Formic
Full Time position
Listed on 2026-08-22
Job specializations:
  • Engineering
    Technical Support, Systems Engineer
  • IT/Tech
    Technical Support, Systems Engineer
Salary/Wage Range or Industry Benchmark: 110000 - 150000 USD Yearly USD 110000.00 150000.00 YEAR
Job Description & How to Apply Below

Formic, a leader in Robotics-as-a-Service, is seeking a Product Support Engineer to be the technical escalation point for field engineering. You will diagnose issues, develop troubleshooting plans, and drive remediation for one to two system types, keeping the field moving and knowledge bases current.

You will collaborate with Engineering, Design, and Field Service teams, review fleet data for recurring failures, and push for permanent product fixes.

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Position Requirements
10+ Years work experience
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