Senior Credit & Collections Specialist; Bilingual in Spanish

We have partnered with our client in their search for a Senior Credit & Collections Specialist. This is a contract-to-hire role is based in Bolingbrook with a hybrid schedule: remote Monday and Friday and onsite Tuesday through Thursday.
Bilingual Spanish/English is required.

• Manage a portfolio of approximately 1,100 customer accounts / $3M+ in active receivables
• Contact customers regarding past-due balances and negotiate payment arrangements as needed
• Review credit applications, credit reports, trade/bank references, and other financial information to assess credit risk
• Make decisions regarding net terms and credit limits up to $15K
• Review customer orders and take appropriate action to release orders or resolve credit holds
• Reconcile customer accounts, process adjustments/refunds/credits, and resolve billing and payment disputes
• Partner with Sales, Customer Service, and other internal teams to resolve issues impacting payment
• Document account activity and elevate high-risk, seriously delinquent, or potentially fraudulent accounts

• Strong credit analysis, collections, communication, and customer service skills
• Ability to review credit information and exercise independent judgement when making credit decisions
• Understanding of basic financial statements, including balance sheets and income statements
• Strong problem-solving skills with the ability to work independently in a fast-paced, high-volume environment
• Detail-oriented with strong organizational and time management skills
• Bilingual Spanish/English is required

• Associate's degree preferred or equivalent relevant experience
• 3-5+ years of experience in credit, collections, accounts receivable, billing, cash application, dispute resolution, or a related finance role
• Experience reviewing credit applications/reports and making credit decisions strongly preferred