Senior Manager, Order Integration

Summary

Enru Logistics is seeking a strategic and hands‑on Senior Manager, Order Integration to lead our order management function through a period of significant transformation. This is a critical role designed to build, stabilize, and scale a new order entry process that is still under development. The ideal candidate is tech‑forward, highly analytical, and comfortable working through ambiguity, with strong experience in Microsoft Business Central (BC) and Dynamics, robust data hygiene capabilities, and a proven ability to manage and mentor a small but high‑performing team.

• Lead and develop a team of 2–3 direct reports, and up to 8 indirect reports plus Order Entry Specialists and Onboarding Specialists, ensuring clarity, engagement, and operational excellence.
• Foster a culture of accountability, continuous learning, and adaptability.
• Provide hands‑on coaching and act as the escalation point for complex order scenarios.
• Oversee daily order intake, validation, entry, and release with an emphasis on speed, accuracy, and compliance.
• Oversee onboarding of new clients/shippers for order intake resulting in a seamless customer experience.
• Ensure orders meet business rules, contractual terms, configuration standards, and financial requirements.
• Own the transformation of a new order workflow, improving efficiency, accuracy, and scalability.
• Translate business requirements into system and process enhancements in collaboration with IT and cross‑functional leaders.
• Lead or support key projects—including system rollouts, process redesigns, and data improvement initiatives.
• Develop SOPs, documentation, and training materials for new and updated processes.
• Act as the functional expert for Microsoft Dynamics 365 and Business Central (BC) within the order management team.
• Configure, optimize, and troubleshoot order‑related workflows in BC/Dynamics.
• Partner with technical teams on testing, releases, and enhancements (UAT, requirements gathering, validation).
• Support master data clean‑up, governance, and ongoing hygiene, ensuring accurate customer, item, pricing, and configuration data.
• Track KPIs across order accuracy, turnaround time, backlog management, and data quality; root cause issues impacting performance and advocate solutions.
• Partner with Sales, Finance, Operations, Customer Success, and IT to ensure seamless order flow.

• 8+ years in Order Entry, Order Management, or related operations roles.
• 3+ years managing small to mid‑sized teams (2–3 direct reports).
• Proven expertise with Microsoft Business Central (BC), Microsoft Dynamics 365, Order Entry Implementation, Core Data Cleanup & Hygiene, and High SQL & Excel skills.
• Excellent process and project management abilities; able to drive projects from ambiguous beginnings to structured outcomes.
• Ability to get up to speed quickly in new systems, workflows, and business models.
• Comfortable working through complexity, transformation, and incomplete information.
• Outstanding communication skills, with the ability to influence and align cross‑functional partners.
• Experience supporting ERP transformations or major system/process migrations.
• Familiarity with integrations between BC, Dynamics, CRM systems, and fulfillment tools.
• Certifications in Lean/Six Sigma, PMP, or similar disciplines.
• Background in manufacturing, distribution, SaaS, or hardware/software order flows.

$95,000 - $125,000

Enru offers a package of wellness and financial benefits including medical, vision, dental, paid time off, and a competitive 401(k) match. With a deep culture of reward and recognition, we want our employees to grow, develop and be part of our journey.

We strive to make our world better by utilizing ingenuity and technology to minimize our environmental impact, cultivating a business that recognizes the intrinsic value of diversity and inclusion, and requiring accountability, transparency and integrity in everything we do.

Want to learn more about Enru? Connect with us on Linked In!  and Check out our website here:(Use the "Apply for this Job" box below)..io

• Job Family:
  Management
• Pay Type:
  
  Salary