ILUS- Project Support Supervisor

Overview

About Us

Daifuku Intralogistics America Corporation is a leading provider of intelligent material handling systems. With hundreds of engineers in-house, the company designs, manufactures, integrates, and installs a full spectrum of intralogistics solutions to meet client needs. These include leading-edge conveyor and sortation systems, voice- and light-directed order fulfillment equipment, a suite of warehouse controls & execution software, robotics, Automated Storage and Retrieval Systems (AS/RS), mezzanines, and structures, all backed by critical round-the-clock service and support.

If you want to join a team of industry leading experts who want to create an impact on the future of material handling solutions, we want to hear from you!

Job Summary:

Manages the Aftermarket Project Support team and ensures department processes meet expected performance levels

• Management includes recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures, approval of weekly time and all PTO requests
• Responsible for oversight of the teams project set up, invoicing and completion of all required financial movements specific to each contract and in accordance with company guidelines.
• Support team in internal communication to ensure timely execution of invoices and completion of services ensuring Customer satisfaction
• Work directly with internal departments to establish and enhance SAP functionality to support all workflows
• Ensure creation and revisions for all departmental workflows
• Process purchase orders and approve vendor invoices
• Delivers job forecasting and Team metrics
• Assist in coverage of the Order Fulfillment team when needed
• Other related duties as assigned

• Bachelor’s degree or equivalent experience
• Excellent management skills for directing, coaching, scheduling, and assisting team members
• Thorough knowledge of Daifuku technology and processes
• Computer skills including MS Office
• Strong analytical and problem-solving skills
• Strong customer service orientation
• Strong verbal and written communication and listening skills
• Project management skills
• Ability to multi-task while maintaining attention to detail and deadlines
• Self-motivated and detail-oriented

EOE Minorities/Women/Disabled/Veterans

Federal Contractor

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