Manager Specialty Brand & Services Initiatives

OVERVIEW

Discover the next wave of beauty services. As we continue to expand, Ulta Beauty's Beauty Services is raising the industry bar, through better execution, deeper levels of education, smarter and more strategic industry relations. Our ambition is to be the premier destination for all things beauty services. And we're building toward this end daily. That's where you come in. If you want to help create the beauty services of tomorrow, to redefine an industry, to experience a real sense of belonging, and see your career progress as far as your talents and ambitions will take you, Ulta Beauty will provide you the support and encouragement to make it happen.

So … let's make it happen.

OUR STORY:

Ulta Beauty is the largest specialty beauty retailer in the United States and the place for the true beauty enthusiast who gets butterflies as she shops for beauty and experiments throughout our store. We are the only one to provide our guests prestige, mass and salon products and services under one roof - All Things Beauty, All in One Place. We put our guests at the center of all we do, committing to offer unrivaled ways to be beautiful in an environment that provides the thrill of exploration and delight of discovery.

POSITION SUMMARY:

The Manager, Specialty Brand & Services Initiatives at Ulta Beauty is responsible for managing and leading the day-to-day operations and communications of Ulta Beauty's services, boutiques, and luxury operations businesses to amplify in-store experiences. Encompassing 10+ renowned brands including Lancôme, Clinique, Benefit, MAC, and Luxury Brands, the Manager, Specialty Brand & Services Initiatives will support the Field Operations team in executing strategies to drive positive sales performance in retail and services.

Their leadership will extend to guiding cross-functional projects aimed at improving processes and establishing standard operating procedures to achieve financial and operational excellence and sales goals. This position requires a high aptitude to influence colleagues, peers, and Ulta Beauty's Leadership team throughout the organization. The ideal candidate will possess a strategic mindset, exceptional verbal and written communication skills, a proven history of leading multiple projects simultaneously, and a track record of driving successful results in the retail, operational, or/and service-related industry.

CORE

JOB RESPONSIBILITIES:

The Manager, Specialty Brand & Services Initiatives is a champion of Ulta Beauty's mission, vision, and values, and should demonstrate them skillfully and consistently through the following (as well as all other projects/duties as assigned):

People:

* Manage the people and operations strategies for all specialty operations (specialty and luxury brands) and brand extensions in partnership with services leadership, merchants, operations, and human resources team.

* Foster collaborative relationships with brand partners to exchange information, develop programs and strategies, and identify experiential needs.

* Collaborate closely with senior management and merchandising teams to drive high-volume brand performance, maximize profitability, and achieve financial objectives.

* Coordinate with Store Development, Merchandising, Finance, and Human Resources teams to implement solutions optimizing store resources and process efficiencies for major initiatives related to specialty and luxury brands and services.

* Work closely with field leadership to understand inefficiencies in store services, boutiques and luxury and partners cross-functionally to provide solutions.

* Attracts, hires, and retains a diverse team of top talent.

* Trains, coaches, and develop direct report(s) using company tools (e.g., succession planning) providing mentorship, guidance, and support to ensure their professional development and success within the organization.

Process:

* Identifies and prioritize operational system and process improvement opportunities, re-evaluating on an annual basis, to improve services and boutique operations, build consistency, improve operational efficiency, and enhance the guest experience.

* Lead execution of complex projects,…