Fulfillment Center Manager

Do you love working with talented people? So do we!

Our team is growing and we’re looking for best-in-class talent. We value experienced, career-minded employees who focus on teamwork, professionalism and an unparalleled commitment to customer service. We offer full-time employees a competitive benefits package that includes health, dental and vision insurance, along with life and AD&D insurance, 401k plans, vacation time and more.

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Location: Bolingbrook, IL

Remote Status: On-Site

Job :3914-MUNCH

# of Openings:1

About Munch’s Supply Munch’s Supply was founded in 1956 by Willard Munch, who wanted to develop a local source of electrical supplies for area contractors. Today, the company focuses exclusively on supplying heating, cooling and plumbing industry contractors with quality products, serving professionals in Illinois, Indiana and Michigan. For more than 65 years, Munch’s Supply has operated with a commitment to service as a leading distributor for trusted brands such as American Standard, Trane, Mitsubishi and Rheem.

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The Fulfillment Center Manager oversees all warehousing operations, including receiving, product put-away, deliveries, e-commerce processing, replenishments, and inventory management. This role ensures the safe, efficient, and accurate movement of products while leading supervisory staff and maintaining overall facility responsibility. Additionally, the manager plays a key role in driving continuous improvement and safety initiatives within the facility.

Conducts regular one-on-ones, performance reviews, and provides ongoing coaching and feedback to direct reports

Recognizes high performance and enforces company policies on safety, attendance, and professionalism in collaboration with HR and management

Oversees employee training on inbound, delivery, and inventory procedures, including SOPs and equipment use

Develops cross-training plans and ensures adequate staffing coverage in coordination with supervisors

Oversees inbound and outbound operations—including receiving, put-away, picking, staging, loading, and fulfillment—ensuring alignment with KPIs and timely execution

Maintains facility organization, dock cleanliness, and accurate completion of monthly inspections in the digital system

Leads continuous improvement efforts and coordinates facility maintenance, promptly reporting issues to management and corporate

Conducts walkthroughs with corporate representatives, ensures timely internal communication, and verifies PIE training and certification for all team members

Partners with supervisors to lead safety initiatives, promote a safety-first culture, and ensure policy compliance through training and observations

Identifies and addresses safety risks, escalates concerns when necessary, and ensures timely reporting of incidents and safety data

Reviews inspection reports, implements improvements, and maintains safe, functional equipment by promptly resolving hazards

Manages delivery routes and communicates exceptions to relevant stakeholders

Oversees maintenance, certification, and rental coordination for Powered Industrial Equipment (PIE)

Ensures driver training compliance and maintains accurate operator certification records

Ensures inbound freight is processed accurately within three business days and in compliance with SOPs for Bills of Lading, damage documentation, and freight counts

Reports exceptions such as shortages or damages per company procedures and communicates shipment delays or issues to management

Maintains alignment between system…