Quality Lead
Job in
Bolingbrook, Will County, Illinois, 60440, USA
Listed on 2026-06-02
Listing for:
Menasha Corporation
Full Time
position Listed on 2026-06-02
Job specializations:
-
Quality Assurance - QA/QC
Quality Control / Manager, Quality Technician/ Inspector, QA Specialist / Manager -
Manufacturing / Production
QA Specialist / Manager
Job Description & How to Apply Below
ABOUT US (AND OUR EXCITING FUTURE)
Menasha Corporation is all about possibilities. Our two businesses, Menasha Packaging and ORBIS Corporation, are leaders in their industries, providing corrugated and plastic packaging products and related services to major global companies.
Our employees make the difference, proving that great ideas, collaboration and quality turn possibilities into success. Working at Menasha Corporation means that your insights provide cutting-edge solutions for our customers. If you like to make things happen and are passionate about what you do, you're going to want to be here.
Join us and become part of the power behind possible.
About The Opportunity
The Quality Lead ensures that all finished goods produced meet customer specifications and requirements by effectively training Quality Team members and leading their work, as well as enforcing compliance with GMPs and internal SOPs. This position is responsible for participating in audits to ensure customer conformance to specifications and that expectations are met. The Quality Supervisor will provide coverage in the absence of the Quality Lead to ensure adequate resources are available to achieve food safety and food quality objectives and support the development, implementation, maintenance and on-going improvement of the Food Safety and Quality Systems.
Essential Functions:
1.Represent the Quality Department in a positive and consistent manner
2.Thoroughly understand and able to serve as a backup to perform regular quality audits on production lines
3.Complete required documentation correctly and accurately
4.Follow, train, and enforce company processes and procedures
5.Assist in managing the site's Quality Management System (QMS). This includes uploading training documents, reviewing procedures/forms, etc.
6.Participate and/or facilitate internal/external audits
7.Perform internal audit (Quality / Safety / Sanitation / Efficiency / etc.)
8.Responsible for verification of all production records (PTS) cross shift
9.Responsible for managing Production and Quality paperwork filing.
10.Serve as a back up for Printing code date labels and other labels.
11.Verify-Release IRC/tear pads as necessary
12.Serve as backup for incoming corrugate inspections. Release inspected corrugate in WMS.
13.Assist with investigations to determine possible reason for variances
14.Able to respond to quality related issues as they arise at the site. Able to communicate and escalate the situation as necessary.
15.Document NCRs in QMS and assist with root cause analysis for completion
16.Prepare samples to customers as necessary
17.Participate in Pre-Production Meetings (PPMs) and First Production Approvals (FPAs)
18.Perform tasks to verify a site's critical control points (i.e. temperature verification tasks, daily thermometer verifications, etc.)
19.Communicate Menasha hold request to the customer as necessary.
20.Respond to customer hold requests as necessary.
21.Coordinate Special Service Request (SSR) process. This includes authoring protocols and reviewing paperwork
22.Coordinate Rework process. This includes authoring protocols and reviewing paperwork
23.Properly complete departmental documentation and data such as logs
24.Serve as a member of the site's Recall, Self Improvement Program (SIP) and HACCP teams as necessary.
25.Perform all computer functions as they pertain to this job
26.Perform other duties as assigned by management/supervisors
Education/Certification
High school diploma or equivalent
Additional Knowledge, Skills, and Abilities
1.Safety sensitive position - ability to work in a constant state of alertness and a safe manner
2.Ability to work overtime and weekends as required based upon the needs of the business
3.Ability to effectively work in teams
4.Ability to work in a production-based environment with moving equipment and people
5.Ability to interact and communicate effectively with a wide variety of roles
6.Good interpersonal skills with ability to communicate with individuals associated with subject matter, as well as communicate findings to other quality representatives
7.Ability to add, subtract, multiply, and divide in all units of measure
8.Ability to work under tight deadlines and handle multiple and/or complex/highly detailed tasks
9.Must be detail-oriented and pay close attention to accuracy
10.Ability to apply commonsense understanding and communicate accurately to carry out detailed instructions (both verbal and written)
11.Ability to analyze information gathered in order to maintain accurate and detailed records using both computerized and manual means
12.Ability to deal with problems involving several concrete variables in standardized situations
13.Ability to communicate accurately, clearly and concisely in written, verbal and electronic formats
14.Ability to independently, or with minimum supervision, write routine reports, correspondence and prepare various levels of…
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