Area Lead Health Information Specialist

Area Lead Health Information Specialist

Location:

5659 Bolivar, MO (also Mountain Home, AR).
Full‑time (Mon‑Fri 8:00 AM–4:30 PM CST)

Datavant is the data collaboration platform trusted for healthcare. Guided by our mission to make the world’s health data secure, accessible and actionable, we provide critical data solutions for organizations across the healthcare ecosystem – providers, health plans, researchers, and life‑sciences companies.

Position Highlights

• Full‑time, Monday‑Friday 8:00 AM–4:30 PM CST
• Locations:
  Bolivar, MO & Mountain Home, AR
• High‑volume production environment
• Dual‑monitor workflow across multiple platforms
• Full benefits: PTO, Health, Vision, Dental, 401(k) Savings Plan, Tuition Assistance

Responsibilities

• Receive and process patient health information requests in accordance with company policies, procedures, and HIPAA regulations.
• Maintain confidentiality and security of all privileged information.
• Keep current knowledge of company and facility software.
• Adhere to the company’s and facility’s code of conduct and policies.
• Report work, site difficulties, and changing volumes to manager.
• Assist with additional duties as required.
• Apply meticulous attention to detail for medical records.
• Ensure compliance with medical privacy regulations and guard against unauthorized disclosure.
• Manage patient health records, including preparation of new charts, gathering documents from paper or EHR sources, assembling records in standard order, and creating digital images for the EHR.
• Respond to patient record requests, both internally and externally, retrieving and transmitting them appropriately.
• Handle inbound/outbound calls and assist patient walk‑ins.
• Support administrative duties such as fax handling, mail opening, and data entry.
• Schedule pick‑ups and assist with training associates in HIS roles.
• Generate reports for managers or facilities as directed.
• Meet or exceed Level 1 productivity expectations for the specific site.
• Participate in project teams, committees, and quality assurance initiatives.
• Mentor HIS staff and provide training and coverage as needed.
• Assist with onboarding activities for new employees.
• Lead training sessions for staff development.
• Perform other duties as assigned.

What You Will Bring to the Table

• High School Diploma or GED.
• Age 18 or older.
• Ability to commute between locations as needed.
• Readiness to work overtime during peak seasons.
• Minimum 1 year of Health Information Management experience.
• Basic computer proficiency and comfort with phone, fax machine, printers, and office equipment.
• Professional verbal and written communication skills in English.
• Detail‑ and quality‑oriented mindset for accurate and compliant medical records.
• Strong data entry skills.
• Independent work ability with minimal supervision, responding to changing priorities.
• Strong organizational and multitasking skills.
• Presentation skills for small group settings.
• Forward‑thinking and problem‑solving ability.

Bonus Points If

• 2+ years of Health Information Management experience.
• Professional meets or exceeds company’s productivity standards.
• Previous production/metric‑based work experience.
• In‑person customer service experience.
• Ability to build relationships with on‑site clients and customers.
• Comfortable bringing new ideas, process‑improvement suggestions, and feedback to stakeholders.

We are committed to building a diverse team of Datavanters who are all responsible for stewarding a high‑performance culture in which all Datavanters belong and thrive. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

Our compensation philosophy is to be externally competitive, internally fair, and not win or lose on compensation. Salary ranges for this position are developed with the support of benchmarks and industry best practices.