Voluntary Services Assistant

Job Title

* THIS IS NOT A VIRTUAL POSITION, YOU MUST LIVE WITHIN OR BE WILLING TO RELOCATE WITHIN A COMMUTABLE DISTANCE OF THE DUTY LOCATION*

• Providing support to the facility's Center for Development and Civic Engagement (CDCE)/Voluntary Service operations as the first point of contact for potential volunteers, patients, visitors, service organizations, corporate and community leaders, donors, and other internal and external stakeholders.
• Exhibiting a high degree of tact, diplomacy, and courtesy with every interpersonal interaction daily.
• Communicating and coordinating on behalf of the Center for Development and Civic Engagement (CDCE)/Voluntary Service Officer with services across the health care system, agency representatives (including Veterans Health Administration (VHA), Veterans Benefits Administration (VBA), and National Cemetery Administration (NCA)), and community officials regarding programs, events, and activities.
• Maintaining many physical and/or electronic records for reports due monthly, quarterly, annually, and ad hoc.
• Serving as the primary timekeeper for all Center for Development and Civic Engagement (CDCE)/Voluntary Service employees.
• Assisting the Center for Development and Civic Engagement (CDCE)/Voluntary Service Officer in position management to project staffing needs, entering actions by Human Resources and employment decisions into HR Smart, USA Staffing, and any other relevant position management portals as determined by local, VISN, or national protocols.
• Responsible for clerical functions associated with the Center for Development and Civic Engagement (CDCE)/Voluntary Service program management.
• Collaborating with Center for Development and Civic Engagement (CDCE)/Voluntary Service Officer to complete equipment inventory surveys and ensures proper documentation of equipment assigned to the Center for Development and Civic Engagement (CDCE)/Voluntary Service department.
• Receiving, processing, and tracking gifts and donations including accurate entry into the Voluntary Service System or subsequent electronic donation database programs.
• Coordinating requests and purchases of office operating supplies, generates reports from automated information systems, and completes other administrative tasks essential to the effective and efficient operation of the Center for Development and Civic Engagement (CDCE)/Voluntary Service Office.
• Performs other related duties as assigned.

Work Schedule:

Full time, Monday - Friday, 8:00 am - 4:30pm

Recruitment & Relocation

Incentives:

Not authorized

Critical Skills Incentive (CSI):
Not approved