Desktop Engineer

Desktop Engineer

We are looking for a skilled Desktop Engineer to join our team in Fort Myers/Naples area in Florida. In this role, you will be responsible for managing software deployments, troubleshooting technical issues, and maintaining system security across enterprise environments. This is a fully on-site long-term contract position offering the opportunity to contribute to essential IT operations in the rental/leasing services industry.

• Create, test, and deploy software packages using Tanium and other platforms to ensure successful rollouts.
• Troubleshoot deployment failures and escalate critical issues when necessary to maintain business operations.
• Take ownership of support tickets, resolving issues independently and collaborating with IT teams and end users.
• Develop and test software packages using Power Shell App Deployment Toolkit for compatibility and functionality.
• Perform quarterly updates of endpoint protection tools and manage Java updates to enhance system security.
• Collaborate with the Vulnerability Management Team to address high-risk security vulnerabilities effectively.
• Document deployment processes, troubleshooting steps, and system configurations to support organizational knowledge.
• Monitor third-party automation tools and workflows to ensure consistent operation.
• Analyze and provide feedback on technical solutions to improve IT processes and align with industry standards.