Retail Product & Pricing Manager

Additional Considerations (if any):

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At Hy-Vee our people are our strength. We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.

Job Title:

Retail Product & Pricing Manager

Department:
Grocery

FLSA:
Non-Exempt

Sets the department standards for customer service, employee relations, cleanliness, sanitation, professional appearance and overall profitability Ensures products are available to the customer in a timely basis and all item parameters are accurately maintained in the product management software

The duties of this position are performed in the retail location, onsite.

• Partnerships
• Growth mindset
• Results oriented
• Customer focused
• Professionalism

Accountable and

Reports to:

District Store Director;
Store Manager;
Assistant Managers of GM, Perishables, and Store Operations;
Service Managers

Positions that Report to you:
Retail Product & Pricing Specialist

• Maintains a positive attitude; creates an atmosphere of friendliness and fun through flexibility and teamwork Generates a friendly atmosphere by encouraging employees to greet and speak to customers; providing prompt, courteous, and efficient service to customers and sets a good example
• Sets the department standards for customer service, employee relations, cleanliness, sanitation, professional appearance and overall profitability.
• Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store
• Smiles and greets customers in a friendly manner and makes an effort to learn customers' names and to address them by name whenever possible.
• Assists customers by:
  • escorting them to the products they're looking for
  • securing products that are out of reach
  • loading or unloading heavy items
  • making note of and passing along customer suggestions or requests
  • performing other tasks in every way possible to enhance the shopping experience.
• Determines department goals with store management
• Supervises all personnel within the Product Management Department
• Establishes a schedule and daily work plan for the Product Management Department
• Maintains department supplies and replenishes as needed
• Assists store management with gross profit analysis and other management reporting functions
• Ensures inventory information is accurate for monthly inventory
• Oversees the maintenance of the product management applications and trains other store personnel
• Utilizes product management software to minimize out of stocks and inventory and maintains correct item parameters and signage to maximize sales and profits
• Ensures advertised, EDLP, and RDA items are priced and signed correctly and sufficient quantities are ordered
• Oversees special buys to ensure accuracy of parameters in product management application
• Plans and schedules inventory and pricing verification in accordance with Hy-Vee policy
• Works with upper management to determine product placement for new items and resets to ensure the timely presentation of products to the customer
• Ensures obsolete and discontinued inventory is reduced for quick sale Monitors excess inventory and works with store management to minimize
• Monitors and reports on damage/unsaleables and implements solutions to reduce them
• Approves/edits replenishment and ad orders
• Ensures price changes and product information changes for all items are completed in a timely manner
• Assists department managers with questions concerning product management in their department
• Works with DSD vendors, checks in and balances vendor invoices
• Maintains strict adherence to department and company guidelines related to personal hygiene and dress
• Adheres to company policies and individual store guidelines
• Reports to work when scheduled and on time

• Assists in other areas of store as needed
• Reviews equipment needs of the Product Management Department and makes recommendations to the Store Director for budget requests
• Performs other job related duties and special projects as required

Instructing, assigning work, reviewing work, planning the work of others, maintaining standards, allocating personnel, and coordinating the activities of others

• Must have the ability to solve practical problems; variety of variables with limited standardization; interpret instructions
• Ability to do arithmetic calculations involving fractions, decimals, and percentages
• Possess the ability to interview to obtain basic information; guide people to provide basic direction; follow technical manuals and have increased contact with people

High school or equivalent experience Strong basic math skills necessary Over six months to one year of similar or related experience