Residence Hall Manager

Position Title

Residence Hall Manager

Boone, NC (Live-In position on campus)

No

086791

University Housing-Residence Life - 325000

Through a culture of care, in partnership with residential students, we provide well‑maintained housing and cultivate supportive, learning‑centered communities.

• Must have bachelor's degree
• Experience with student life on a college campus, preferably in student housing, student leadership, student activities, orientation, etc.

N/A

• Part‑time or full‑time experience in college or university housing
• Experience as a resident assistant, resident director, conference assistant, or similar position
• Served in an on‑call rotation for care and crisis response
• Experience using a variety of computer systems and platforms including:
  Star Rez, Maxient, Google Suite, Banner, Time Clock Plus
• Supervision experience
• Previous experience completing self‑directed projects

• Assume overall responsibility for the administration of the residence hall.
• Assume responsibility for hall openings and closings and coordinate check‑in and check‑out procedures for assigned residence hall.
• Be accessible, visible and present during all check‑in and check‑out dates.
• Work closely with Administration staff regarding room changes, consolidations, monthly occupancy reports, withdrawals, etc.
• Check voicemail in the hall office daily and return phone calls within a reasonable timeframe.
• Check mailbox in University Housing office daily (App Hall or JET).
• Assist in the recruitment, selection and training of University Housing staff.
• Maintain open communication with hall support staff (Housekeeping, Maintenance, etc.).
• Manage all Student Code of Conduct and Housing Policy violations that occur within the assigned building.
• Adjudicate disciplinary meetings with residents in a timely manner.
• Maintain a caseload of student conduct and student support which fluctuates depending on time of semester.

• Supervise 14 Resident Assistants in performance of their duties.
• Work to create an environment of mutual support and recognition for Resident Assistants and encourage teamwork among Resident Assistants.
• Facilitate staff development, professional development and on‑going training for the staff.
• Conduct weekly staff meetings to provide relevant information and clear communication.
• Provide on‑going feedback and job performance evaluations (once each semester) to Resident Assistant staff regarding academic and job performance.
• Assist with the selection of staff through the Resident Assistant and Graduate Assistant selection process.
• Conduct bi‑weekly one‑on‑one advising meetings with Resident Assistants.
• Consult with Coordinator concerning employment status of Resident Assistants.
• Plan, attend and participate in bi‑monthly area times.

• Monitor and supervise individual and building‑wide community development and programming efforts based on University Housing's community development model
• Oversee management of Resident Assistant budgets.
• Assist in the logistics and implementation of the Residential Learning Plan as needed.
• Support programming and policy‑making efforts of University Housing to create a more beneficial living environment and facilitate the development of students.
• Develop and utilize skills to work with various student populations.
• Maintain sensitivity to different perspectives and identities in advocating for the needs of all students
• Address all bias related comments and/or behaviors.

• Provide leadership during crises in the residence hall and on campus.
• Serve in a weekly duty rotation to provide emergency assistance to approximately 3,000 students
• Become familiar with and follow all institutional and departmental guidelines regarding crises.
• Communicate clearly, interpret and enforce department and University policies to staff and students.
• Review and submit incident reports and crisis reports to the Coordinator in a timely manner.
• Conduct…