Customer Care Specialist – Fast-Paced
Job in
Boone, Watauga County, North Carolina, 28607, USA
Listed on 2026-07-20
Listing for:
Ecr-Software-Corporation
Full Time
position Listed on 2026-07-20
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Bilingual, Customer Success Management
Job Description & How to Apply Below
ECRS is seeking a Customer Service Representative to enhance the customer experience by efficiently routing requests across departments from the Boone, NC office. The CSR will collect details to accelerate resolutions and support cross-functional teams.
The role requires at least an Associate’s Degree in Business Administration and 1 year of customer service or sales experience, with strong computer and CRM skills; familiarity with ERP systems is a plus.
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