University Registrar

University Registrar

Below you will find the details for the position including any supplementary documentation and questions you should review before applying.

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Position Title: University Registrar
Location: Boone, North Carolina
Faculty Rank: No
Position Number: 001281
Department: Enrollment Management

Appalachian State University invites applications for the position of University Registrar, a strategic, detail-oriented leader focused on advancing student enrollment success through innovative practices, streamlined processes, and student-centered service. This position plays a critical role in supporting the University’s mission of access and excellence by overseeing all functions of the Office of the Registrar while collaborating across divisions to eliminate barriers to student enrollment and progression.

• Master’s degree in Higher Education Administration, Educational Leadership, or a related field.
• Minimum of 7 years of progressive leadership experience in a Registrar’s Office or related enrollment management function.
• Demonstrated expertise in interpreting and applying academic policies and regulations.
• Proven ability to manage complex systems, lead teams, and drive institutional improvement through substantial oversight and strategic management of core academic operations, including course registration, academic calendar management, and graduation certification.

• Experience with Ellucian Banner or similar student information systems.
• Understanding of tools supporting student records, degree auditing, and admissions processes, such as Degree Works and SLATE.
• Familiarity with state and federal compliance related to student records (e.g., FERPA).
• Strong understanding of current and emerging trends in enrollment management and student success.
• Demonstrated success in leveraging technology and data for strategic planning and operational improvement.
• Proven ability to interpret complex policies for diverse campus audiences (students, faculty, executive leadership).

• Provide visionary, forward-thinking leadership for the Office of the Registrar.
• Supervise and mentor a team of professional staff, fostering a culture of innovation, collaboration, and service excellence.
• Promote professional development and encourage continuous improvement among Registrar staff.

• Champion initiatives aimed at enhancing student enrollment, retention, and timely graduation.
• Collaborate with academic departments, student services, and other units to identify and remove institutional barriers to student success.
• Ensure student-centered processes that are equitable, accessible, and supportive of diverse learners.
• Supervise the accurate and timely generation of critical academic reports, including those related to academic standing (warning, probation, suspension, and dismissal) to support institutional retention efforts and ensure adherence to academic requirements.

• Serve as the chief steward and interpreter of academic policies related to enrollment, records, grading, degree completion, and registration.
• Lead the Office of the Registrar’s collaboration with Academic Policies and Procedures Committees to manage the comprehensive, annual revision and accurate maintenance of the official University Bulletin.
• Provide clear, accurate, and timely communication to students, faculty, and staff regarding policies and procedures.
• Act as a liaison between the Registrar’s Office and various campus stakeholders to align policy with practice.
• Serve as a point of contact for Registrars at other UNC System 4-year schools and relevant external partners, facilitating cooperation and information sharing through listserv inquiries, in‑person Registrar Drive‑In events, and other collaborative activities.