Coordinator of Supplemental Instruction

Coordinator of Supplemental Instruction

Below you will find the details for the position, including supplementary documentation and questions you should review before applying.

To apply for the position, please click the Apply for this Job link/button.

Please attach the following with your application:

• Resume
• Cover letter
• List of 3 professional references with contact information

Position Title:

Coordinator of Supplemental Instruction

Location:

Boone, NC
Position Number: 069441
Department:
University College
Faculty Rank:
Adjunct Faculty (Yes)

• Bachelor’s degree from an accredited institution.
• Demonstrated customer service and interpersonal skills.
• Demonstrated work requiring attention to detail and strong organizational skills.
• Experience providing tutorial, learning support, or coaching services to students.
• Flexibility to work evenings and weekends to support the operation of services.

• Masters Degree
• Experience with Supplemental Instruction or embedded tutoring
• Experience supervising student employees
• Direct familiarity with STEM related course content

Reporting directly to the Executive Director of the Student Learning Center, the Coordinator of Supplemental Instruction will coordinate the day‑to‑day administrative operations for SI tutoring within the Student Learning Center. Supplemental Instruction in the Student Learning Center provides content‑specific academic support to approximately 2,000 undergraduate students annually, including targeted services for students who face unique challenges.

• Coordinate the day‑to‑day operations of SI tutoring in selected subject areas and ensure the services run smoothly, meeting the needs of students in a timely and professional manner.
• Create and manage tutor schedules; ensure staffing is appropriate to meet student needs and keep program schedules up‑to‑date on the website and in the tutor tracking system.
• Develop, maintain, and monitor the work schedule for tutors; maintain a log of absences and schedule changes; manage timesheets bi‑weekly.
• Recruit, select, train, and evaluate qualified tutors and oversee the onboarding process for new hires.
• Supervise undergraduate and graduate student staff; provide ongoing guidance and support to ensure quality in SI sessions.
• Facilitate training and professional development for SI leaders in line with best practices across the field.
• Meet regularly with SI leaders to assist in creating instructional materials and lesson plans that incorporate various learning strategies.
• Promote the development of SI leaders by conducting observations of sessions and meeting with leaders to discuss feedback.
• Ensure sessions are accurately recorded in the tracking system.
• Manage staff resources including equipment and technology.
• Reserve classroom space for sessions.
• Assist tutors with technology needs.
• Compile tutoring resources.

• Collaborate closely with SLC colleagues to balance general academic success initiatives alongside course‑specific support and efficiently connect students (Boone/Hickory/Online) to campus resources when needed.
• Collaborate with community‑designated programs in University College Student Success to ensure all students have access to services.
• Participate in outreach activities, including classroom visits and university events that promote the SI program and the Student Learning Center.
• Represent the Student Learning Center as a member of committees and participate actively in student‑focused and community‑oriented campus activities, including outreach/public relations opportunities.
• Actively participate in Student Learning Center staff meetings and professional development opportunities.
• Perform other related duties as assigned.

• Promote and create a welcoming, accessible, and collegial learning environment at the Student Learning Center and assist leaders and students as needed.
• Respond in a timely manner to inquiries about the center and its services, record concerns as required, and seek informal resolutions that are satisfactory to all parties; elevate concerns to the supervisor when appropriate.

Type of Position:
Full‑Time
Staff/Non‑Faculty
Visa Sponsorship:
Not available (eligible candidates must be authorized to work in the U.S.)

Work Schedule:

Monday‑Friday, 8:00 a.m.–5:00 p.m. (flexibility for evenings and weekends during peak services)
Hours per Week: 40
Months per Year: 12
Salary: $50,000–$51,500 (suggested)

Posting Date: 02/27/2026
Closing Date: 04/05/2026
Application Review Begins: 03/31/2026
Proposed Date of Hire: 06/01/2026

• Resume
• Cover Letter / Letter of Interest
• List of References with Contact Information

Any additional documents you feel would strengthen your application.