Coordinator Residence : Leadership & Development

Position Title

Coordinator for Residence Life:
Leadership & Development

Boone, NC

University Housing-Residence Life - 325000

Appalachian State University, in North Carolina’s Blue Ridge Mountains, prepares students to lead purposeful lives as global citizens who understand and engage their responsibilities in creating a sustainable future for all. The transformational Appalachian experience promotes a spirit of inclusion that brings people together in inspiring ways to acquire and create knowledge, to grow holistically, to act with passion and determination, and embrace diversity and difference.

As one of 17 campuses in the University of North Carolina system, Appalachian enrolls more than 20,000 students, has a low student-to-faculty ratio and offers more than 150 undergraduate and graduate majors.

• Master’s degree
• One year experience working within Student Affairs or Higher Education. (Two years of GA experience is equivalent to one year full-time)

• Master’s degree in Student Affairs, Higher Education, Counseling, or related field
• Full-time experience working in college housing
• Experience working with Maxient and/or Star Rez software
• Crisis and case management experience
• Experience with Student Leadership

Responsibilities | The Coordinator position is a highly visible member of the university community who interacts across divisional lines and works collaboratively with many segments of the university.
This is a live-in position, meaning staff members are provided a furnished apartment, meal plan, and upgraded reserved parking space. When available and approved, Coordinators receive departmental support for professional involvement and travel. There are 9 Coordinators on the Residence Life Team, along with 13 Graduate Assistants, 3 Assistant Directors, 2 Administrative Professionals, and the Associate Director.

• Serve as the full‑time advisor for Student Leadership Conferences
• Supervise the GA for Student Leadership who advises NRHH and RHA
• Oversee Student Leadership Meetings, coordinate Housing Community Updates
• Oversee banquets and recognition
• Assist with the management of the Student Leadership Neighborhood Associations
• Work with existing student leaders to recruit, select, and train future student leaders
• Meet individually with RHA and NRHH executive board members as appropriate
• Lead semester goal‑setting sessions for Student Leadership
• Guide budget development for RHA and NRHH and oversee the purchasing and budgets for these organizations.
• Ensure Student Leadership web site content is current, useful, attractive, and accurate
• Coordinate monthly Student Leader Presidents and Departmental Leadership Meetings
• Serve as a liaison between RHA and other institutional and external entities

• Coordinate student staff evaluations
• Assist with Residence Life Trainings and Development Initiatives
• Lead and coordinate training and development sessions for student staff

• Assist with the day‑to‑day management of on-campus conduct violations
• Work closely with GAs and Coordinators on responding to incident reports
• Oversee case distribution levels for GAs and Coordinators
• Communicate regularly with staff in the Office of Student Conduct and serve as a liaison between departments

• Participate in a rotating weekly on‑call system providing emergency assistance to staff and approximately 6,300 residents, including over university breaks
• Provide leadership to staff and students during crises in the residence hall and in the greater campus community
• Become familiar with and follow institutional and departmental guidelines regarding emergencies
• Review all incident reports and documentations and refer appropriate incident reports to the Office of the Dean of Students
• Serve as hearing officer for first and second‑time University Housing and Code of Conduct violations
• Serve as a case manager for student concerns and intervention within the area of responsibility
• Clearly communicate, interpret, and enforce department and university policies to…