Assistant Director, Counselor
Listed on 2026-07-01
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Education / Teaching
Education Administration
Position Summary
The primary purpose of the Office of Student Financial Aid is to assist students and families in securing the financial resources necessary to attend college. The major activities of this unit include assisting students in completing required applications and meeting eligibility guidelines for various financial aid programs, evaluating all requests for eligibility, and administering all scholarships, grants, loans, and student work programs that are available to Appalachian students.
Minimum Qualifications- A Bachelor's degree from an accredited college or university, and one year of general administrative experience involving public contact in a higher education setting.
- Strong customer service skills, as well as excellent oral and written communication skills.
- Prefer at least one year of financial aid experience at the level of counselor or higher.
- Master's degree preferred, especially in a related area such as higher education administration/leadership.
- Experience with automated financial aid delivery systems (Banner/FAMS/SCT) is desirable, as is familiarity with report writing tools such as BRIO, PL/SQL, or Web Focus.
- Highly organized, able to multitask and detail-oriented.
- Determines eligibility for and awards financial aid to students in accordance with federal, state, institutional, and private guidelines, policies, rules, and regulations.
- Other administrative functions relating to awarding, certifying, and establishing eligibility for various federal, state, and institutional financial aid programs.
- Public speaking often required in a variety of capacities.
- Supervises permanent and/or temporary employees in one or more functional areas within the office.
- Reviews and enhances both written and visual forms of office communications.
Location:
Boone, North Carolina.
Type of Position:
Full Time Position.
Staff/Non‑Faculty:
Staff/Non‑Faculty.
VISA Sponsorship:
Not available. All candidates must be eligible to work and live in the U.S.
Work Schedule:
Mon‑Fri, 8:00am‑5:00pm, some night and weekend work required.
Salary:
Competitive and commensurate with qualifications and experience.
Physical Demands:
Typical physical demands of professional position within university office area.
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