Workforce Operations and Partner Support Manager

Workforce Operations and Partner Support Manager

Department: Appalachian Institute for Health and Wellness - 273600

Minimum Qualifications

• Bachelor's degree in career services, higher education, workforce development, education, counseling, public health, health sciences, human resources, business administration, or a related field.
• At least five years of progressively responsible professional experience in cooperative education, career services, experiential learning, employer engagement, workforce pathways, healthcare workforce programs, or student and trainee services.
• At least two years of experience supervising staff or leading complex multi-partner programs.
• Demonstrated experience developing employer or training-site partnerships and managing participant placement or work-based learning programs.
• Demonstrated ability to use participant, employer, placement, and outcome data to improve programs.

License/Certification Required

No license or certification is required. Project management, workforce development, public health, clinical, or related certifications may be preferred where applicable.

Preferred Qualifications

• Master's degree in a related field.
• Experience with rural health workforce programs, community college partnerships, clinical or field placements, apprenticeships, fellowships, rural residency, or academic-practice partnerships.
• Experience managing participant support, employer engagement, service-commitment, placement, or retention processes under a federal or state award.
• Experience supervising career-services or cooperative-program staff.

Essential Duties and Responsibilities

• Lead and coordinate the Region 3 cooperative education portfolio. Establish consistent program models and timelines for internships, apprenticeships, paid work-based learning, clinical and field placements, fellowships, rural rotations, and other approved career experiences.
• Develop and maintain employer and training-site partnerships. Engage healthcare, public health, behavioral health, emergency services, community, education, and workforce partners; clarify program roles; identify opportunities; and support durable site and supervisor relationships.
• Oversee participant eligibility, advising, matching, placement, and support processes. Coordinate application and verification requirements, participant preparation, site matching, onboarding, approved participant supports, and applicable rural service-commitment documentation.
• Supervise cooperative-program delivery. Assign work and portfolios, coach the Workforce Pathways and Cooperative Programs Coordinator, review participant and site services, maintain consistent standards, and coordinate support from Technical Assistance Specialists.
• Monitor program quality, placement, and retention. Review participation, completion, credential, placement, employer, participant, service-commitment, and retention information; identify barriers; and implement or recommend corrective and improvement actions.
• Coordinate required operational controls and reporting. Maintain program calendars, role assignments, decisions, risks, and outcome records; prepare implementation summaries; and work with central University offices on agreements, payments, data, and compliance matters requiring their authority.

Work Schedule/

Hours:

Mon-Fri, 8:00-5:00 pm

Suggested Salary Range: $65,000–$70,000

Closing Date: 09/07/2026

Evaluation of Applications Begins: 09/04/2026

Proposed Date of Hire: 09/21/2026

Appalachian State University is an Aff…