Policy Support Specialist

Join to apply for the Policy Support Specialist role at Jackson Sumner & Associates
.

Be among the first 25 applicants.

Jackson Sumner & Associates (JSA), a family owned and operated company, is an Excess and Specialty Lines Broker that began in 1981 in Boone, North Carolina. The current Chairman, Wayne Sumner, started JSA with just one other employee and focused on Police Professional in North Carolina. Today the company is led by our President & CEO, Danielle Wade, Wayne Sumner's daughter, and has grown to over 80 employees, expanding our ability to write in North Carolina, South Carolina, Virginia, Georgia, Tennessee, and Maryland.

JSA currently has offices located in Boone, NC and Richmond, VA and offers a wide range of products including property, casualty, automobile, garage, professional and personal lines. JSA is committed to quality service for our brokers and strong underwriting for our companies. Our advanced technology sets us apart from our competitors, as do our people; we have some of the best in the industry!

The Policy Support Specialist role is responsible for entering data into the computer operating system to generate documents for agents and companies. Must be able to effectively communicate and maintain excellent customer service to agents and companies. Must possess the ability to work within a team environment and coordinate processes.

• Process policies, binders, endorsements, audits, filings, DNOC's, and cancellations as delegated.
• Maintain group email accounts as delegated.
• Maintain a professional relationship with internal staff, retail agents, and companies via written and phone communication and maintain excellent customer service to agents and customers.
• Participate in weekly staff meetings.
• Other duties as assigned.

• High school diploma or equivalent.
• Strong verbal and written communication skills.
• Basic computer knowledge and skills.
• Ability to work within a team environment and coordinate processes.
• Ability to maintain strict confidentiality.
• Ability to prioritize and manage multiple tasks with various deadlines.

• Medical, dental, and vision offerings.
• 401(k).
• Wellness incentives.
• In-house gym, Zen room, and exercise classes.
• Paid vacation, holidays, personal/sick time.

Salary: $36,000 - $42,000 per year.

Referrals increase your chances of interviewing at Jackson Sumner & Associates by 2x.