Product Tester

Get Involved!

Samaritan's Purse is seeking a

Job Description

Get Involved!

Samaritan's Purse is seeking a Product Tester to join our Information Technology department, working in Boone, NC. You can help the ministry deliver high-quality, mission-aligned products by testing and validating web and mobile UIs, APIs, services, and databases daily! As a Product Tester, you will build and execute effective test plans using manual and automated approaches, working closely with product designers, developers, and product owners.

You will also research, test, and train staff on new tools and best practices that improve product quality and usability. Bring your technical knowledge to support a mission-critical team. Come and use your gifts daily to advance the Gospel!

A Day In The Life Of a Product Tester

At Samaritans Purse, the Gospel really is the center of all we do! We start each day with a time of devotions and spend time praying for each other, our staff and volunteers who serve around the globe.

In the role of Product Tester, you will have the opportunity to:

• Maintain your personal relationship with Jesus Christ and be an effective witness for Him
• Perform rigorous testing on web and mobile UIs, APIs, services, and databases to ensure that new and existing functionalities work as intended and regressions are identified early. Utilize various Artificial Intelligence (AI) tools to assist in optimizing testing speed and accuracy.
• Design and execute comprehensive test plans and test cases based on product requirements, user stories, and acceptance criteria, covering manual and automated testing approaches.
• Identify, document, prioritize, track and retest software defects using defect tracking systems, providing clear and reproducible steps for development teams.
• Partner with developers, product designers, and product owners to understand product goals, user needs, and technical constraints, contributing to a shared understanding of testability and quality.
• Create and maintain automated test scripts using industry-standard frameworks and tools, ensuring timely and repeatable validation of product features across platforms.
• Evaluate system performance under various conditions and identify bottlenecks, ensuring the product meets performance benchmarks and reliability standards.
• Work with developers to integrate testing efforts within CI/CD pipelines to facilitate fast and reliable deployments, enabling rapid feedback and quicker iterations.
• Advocate for high usability and mission-aligned user experiences by validating features against real-world user scenarios and organizational goals.
• All other duties as assigned.

• Bachelor's degree in computer science, information systems, or related degree and three (3) or more years of software testing experience or related experience.
• A relevant combination of education and experience would also be considered.
• Thorough knowledge of software testing principles, SDLC, and Agile frameworks, including functional, regression, integration, and system testing across web, mobile, and API layers. Skilled in test planning, execution, and evaluation, with experience in test automation tools (e.g., Playwright, Selenium, Cypress, Postman, JUnit).
• General knowledge of web/mobile technologies, databases (SQL), performance testing, AI-assisted testing, and QA tools (e.g., JIRA, Test Rail, Zephyr) to support high-quality, mission-aligned product delivery.
• 12 credit hours of college-level Biblical Studies (required); if not already completed, opportunity to meet and complete requirement is available upon hire.

• On-site Medical Clinic (staff and dependents)
• Medical, prescription, dental & vision insurance
• Flexible Spending Account (FSA)
• Long-term and Short-term disability insurance
• Paid Family Medical Leave
• Term Life Insurance
• 401(k) retirement savings plan
• 10 paid holidays
• 12 vacation/personal days
• 10 sick days