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Technical Support Analyst: Customer-Driven Troubleshooter
Job in
Boone, Watauga County, North Carolina, 28607, USA
Listed on 2026-07-01
Listing for:
ECRS (ECR Software Corporation)
Full Time
position Listed on 2026-07-01
Job specializations:
-
IT/Tech
Technical Support, IT Support, HelpDesk/Support
Job Description & How to Apply Below
ECRS (ECR Software Corporation) seeks a Technical Support Analyst to provide excellent support to customers by troubleshooting application issues. The role requires working in the office five days a week in Boone, NC.
You will document tickets, analyze software efficiency, and collaborate with teams to ensure superior support. Ideal candidates are professional, have strong communication skills, and thrive in problem-solving environments. Technical certifications and Spanish proficiency are a plus.
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