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Audiovisual Support Engineer

Job in Boone, Watauga County, North Carolina, 28607, USA
Listing for: Samaritan's Purse
Full Time position
Listed on 2026-07-19
Job specializations:
  • IT/Tech
    IT Support, Systems Administrator, Systems Engineer
Salary/Wage Range or Industry Benchmark: 65000 - 90000 USD Yearly USD 65000.00 90000.00 YEAR
Job Description & How to Apply Below

Audiovisual Support Engineer – Boone, NC

Samaritans Purse is seeking an Audiovisual Support Engineer to join our team in Boone, NC. As an Audiovisual Support Engineer, you will design, install, and optimize advanced AV systems for conference rooms, situation rooms, and executive spaces, ensuring seamless and user-friendly performance.

Responsibilities
  • Maintain your personal relationship with Jesus Christ and be an effective witness for Him.
  • Engineer tailored solutions by selecting and specifying components and vendors for displays, video walls, microphones, speakers, control systems (Crestron, Q‑SYS), and unified communications platforms (Zoom Rooms, Microsoft Teams) to meet organizational needs.
  • Integrate A/V hardware and software into cohesive functional systems while ensuring compatibility and interoperability for each specific room or workspace.
  • Configure A/V components such as racks, cabling, programming of controls, and system calibration for optimal performance.
  • Diagnose and fix problems in AV systems (audio quality, video switching, connectivity, echo, etc.) through root‑cause analysis, testing, and on‑site or remote support.
  • Work closely with other IT teams, facilities, contractors, and project managers to align A/V designs towards ministry operational success and goals.
  • Train staff on system operation, create as‑built drawings and user guides, and offer post‑installation maintenance or upgrades to ensure long‑term reliability and user adoption.
  • Potential after‑hours support is needed alongside the IT Service Desk to ensure the department's Service Level Agreement and Internal Operating Procedures.
  • All other duties as assigned.
Qualifications & Experience
  • Bachelor's Degree in Information Technology, Production Engineering, or related field and four (4) to seven (7) years of experience, or an Associate's Degree and six (6) to ten (10) years of related work experience, training, and/or certifications. An equivalent combination of education and experience will be considered.
  • Strong knowledge of enterprise AV systems including Crestron, Q‑SYS, and Extron. Experience supporting Joint Operations and Situation Room environments. Experience deploying conferencing solutions such as Zoom Rooms and Microsoft Teams Rooms.
  • Knowledge of professional audio systems, AV‑over‑IP technologies such as Dante and NDI, and basic networking concepts.
  • Ability to install, configure, and troubleshoot AV hardware and collaboration technologies, including cameras, displays, LED walls, switchers, signal distribution systems, and interactive devices.

Job Location: Boone, NC (On‑Site)

Type: Full‑Time

Language Requirement: Fluency in English (required)

Benefits
  • On‑site Medical Clinic (staff and dependents)
  • Medical, prescription, dental & vision insurance
  • Flexible Spending Account (FSA)
  • Long‑term and Short‑term disability insurance
  • Paid Family Medical Leave
  • Term Life Insurance
  • 401(k) retirement savings plan
  • 10 paid holidays
  • 12 vacation/personal days
  • 10 sick days
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