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Retail Tech Support Analyst — Expert Troubleshooter
Job in
Boone, Watauga County, North Carolina, 28607, USA
Listed on 2026-09-09
Listing for:
Jobtailor
Full Time
position Listed on 2026-09-09
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support, IT Support
Job Description & How to Apply Below
Jobtailor seeks a technically skilled help desk professional in Boone, NC to provide troubleshooting, root-cause analysis, and hardware repair for customers with active support contracts. This on-site role requires strong customer service and the ability to manage multiple priorities.
You will update tickets in the ECRS Help Desk Portal, coordinate with internal teams and partners, and process replacements using accounting software.
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