Guest Experience Lead; GEL

Position: Guest Experience Lead (GEL)
Be the Smile That Makes Someone's Day!

As a Guest Experience Lead (GEL) at McDonald's, you're the face of our restaurant. You'll be the go-to person for ensuring every guest feels welcomed, appreciated, and well taken care of-from the moment they walk through our doors to the moment they leave.

What You'll Do:

* Greet guests warmly and create a friendly, inviting environment

* Support customers in the lobby, dining area, and kiosks

* Handle concerns professionally and ensure customer satisfaction

* Work with the team to maintain a clean and welcoming restaurant

* Help organize community and in-store events or promotions

What You'll Get:

* $2,500 Tuition Assistance - We'll help you reach your education goals

* Daily Pay - Access your earnings before payday

* Direct2

Care - 24/7 access to healthcare professionals

* Flexible Scheduling - Work around school, family, and life

* Holiday Savings Plan - Extra support for holiday budgeting

* Free Uniforms - Provided at no cost

* Leadership & Growth Opportunities - Build a career with us

Who You Are:

* Friendly, outgoing, and great with people

* Comfortable working in a fast-paced team environment

* Excellent communication and problem-solving skills

* Previous customer service experience is a plus, but not required

* Eager to learn and grow with us

Make a Real Impact-One Guest at a Time

If you love connecting with people and want a job that helps you grow personally and professionally, this role is for you.

ADDITIONAL INFO

This job posting contains some information about what it is like to work in a McDonald's restaurant, but it is not a complete job description. People who work in a McDonald's restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of this job.

By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald's USA. I understand that this franchisee is a separate company and a separate employer from McDonald's USA. Any information I provide in this application will be submitted only to the independent franchisee, who is the only company responsible for employment matters at this restaurant.

I recognize that the independent franchisee alone will make all decisions concerning employment matters, including hiring, firing, discipline, supervision, staffing and scheduling. By applying for a job at a franchisee operated restaurant, I understand that the information I provide will be forwarded to the franchisee organization in order for that organization to reach out to me and process and evaluate my application.

I acknowledge that McDonald's USA will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the franchise organization for information about its privacy practices.