Support Services Associate
Listed on 2026-07-01
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Retail
Retail Associate/ Customer Service, Customer Service Rep, Office Administrator/ Coordinator, Retail Support
Position Title
Support Services Associate
LocationBoone, NC
Position NumberN37010/N37110/N37120
DepartmentUniversity Bookstore - Administration - 170500
Minimum QualificationsGraduation from high school or an equivalent combination of education and experience.
Essential Job FunctionsThe University Campus Store is a multi-faceted retail outlet right in the center of campus.
See our website for a list of services we provide to our campus and public community: (Use the "Apply for this Job" box below)./
- University Campus Store Rental distribution and retrieval
- Sales floor and textbook resets
- Checking in new products/books and restocking the sales floor
- Using a computer to fulfill & check accuracy of orders
- Picking and packing book orders
- Distribution of orders
- General Merchandise Online Order Processing
- Good communication skills
- Customer service skills
- Ability to multi-task
- Basic Windows-based computer skills
- Ability to pick up unfamiliar computer programs easily
The position is based on the needs of each semester. Specific dates vary but general times needed are as follows:
- Textbook Distribution – 2–4 weeks in January and August
- Textbook Retrieval – 2–3 weeks in May and December
- Textbook Reset & Summer Distributions – 1–2 weeks possible in May, June and July
- General Merchandise – Occasional help needed for yearly inventory, summer online order fulfillment and fall football season merchandise restocking and game day help
Normal Hours of Operations:
Monday – Thursday 8am – 6pm, Friday 8am – 5pm, Saturday 10am – 3pm, Closed Sundays. As needed for up to 40 hours per week.
up to 40 hours per week
Number of Months Per Year7
Physical Demands of PositionTo perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.
Hiring Range$14.00–$16.00
Pay will be commensurate with applicant competencies, budget, equity and market considerations.
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