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Disaster CASE Manager - Watauga County, NC

Job in Boone, Watauga County, North Carolina, 28607, USA
Listing for: Lutheran Services Carolinas
Full Time position
Listed on 2026-06-17
Job specializations:
  • Social Work
    Community Health
  • Non-Profit & Social Impact
    Community Health
Salary/Wage Range or Industry Benchmark: 26.44 USD Hourly USD 26.44 HOUR
Job Description & How to Apply Below
Position: DISASTER CASE MANAGER - Watauga County, NC

Job Details

Job Location:

Watauga County - Boone, NC 28607

Position Type:
Full Time

Salary Range: $26.44 - $26.44 Hourly

Travel Percentage:
Up to 25%

Job Shift: First Shift

The Disaster Case Manager supports the long-term recovery efforts in areas affected by natural disasters across both the Carolinas by providing direct case management to individuals and families.

Essential Functions
  • Deliver individualized disaster case management services to survivors.
  • Conduct survivor intake, needs assessments, recovery planning, and resource coordination.
  • Work in collaboration with local Long Term Recovery Groups (LTRG) and other partner agencies to ensure a coordinated, survivor-centered approach.
  • Attend LTRG meetings and other coordination calls as required.
  • Accurately document case progress and outcomes following Lutheran Services Carolinas and LTRG protocols.
  • Responsible for case documentation and data sharing in SharePoint.
  • Other duties as assigned by supervisor.
  • Qualifications

    Education: Bachelor’s degree preferred or high school diploma.

    Experience

    If education level is high school, must have 1-2 years of relevant experience in case management or field work; experience with disaster response case management is preferred. Familiarity with disaster recovery resources, community-based services, or previous nonprofit work is a plus.

    Specific Skills & Abilities

    Strong interpersonal, communication, and organizational skills. Computer literate and knowledge of Microsoft Office products (Word, Excel, Power Point). Ability to work in a flexible, fast-paced, and community-focused environment. Possess sensitivity to the service population’s cultural and socio-economic characteristics. Have experience working with the local long-term recovery group.

    Specialized Knowledge, Licenses, etc.

    Driver’s License with acceptable motor vehicle record.

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