Supervisor Tech - IPSC

Specific Job Duties and Responsibilities

• Plans daily schedules and operating priorities to provide maximum levels of customer service.
• Determines specific and/or special customer needs with regard to scheduling and availability of equipment to satisfy the demands placed on the IPSC.
• Coordinates the use of personnel and equipment among districts in order to meet project objectives and achieve maximum efficiency and utilization of company resources.
• Provides leadership in achieving health and safety goals. Proactively identifies safety and environmental issues and ensures compliance with Federal, State, Company and client standards. Ensures that issues are identified, addressed, and elevated if necessary, in a timely manner.
• Maintains adequate and accurate inventory to sustain a 24-hour state of readiness of shop tools, respiratory and breathing air equipment, transport trailers, cascade air banks and associated pressure regulating equipment, breathing air compressors and fill stations, portable gas monitors, associated respiratory and gas monitor test equipment, all rental electronics equipment, and handheld radios. Modify to fit specific IPSC services & equipment provided
• Liaisons with Salesforce personnel to coordinate efforts between sales and operations, including direct support of sales efforts when necessary.
• Oversees all operational issues to include direct involvement with briefing/debriefing and job preparation and follow-up. Reports status of operational issues to the manager on an ongoing basis.
• Prepares accurate and timely documentation including billing, compliance, customer communication, and satisfaction reports and quality assurance and/or safety alert issues.
• Oversees the human resource functions of assigned team including hiring and firing, performance appraisals, coaching, and counseling team.
• Ensures that the team is producing at or above communicated production, quality, and safety goals.
• Recommends and provides input for salary and job change actions. Ensures that all personnel receives safety and procedure training. Coaches and counsels team to improve technical skills and interpersonal and problem resolution skills. Works to identify and provide opportunities for the team to learn new skills and techniques.
• Compiles material needs and requisitions and submits to purchasing for execution. Performs follow-up as necessary to ensure timely delivery of equipment and/or accuracy of customer status reporting.
• Plans and oversees a Preventive Maintenance Program and repair facility for Total Safety and out-sourced equipment.
• Assists with planning and implementing both short and long-term IPSC goals and objectives in areas including staffing, equipment needs, problem prevention, corrective action program and continuous improvement of IPSC standard operating procedures. Assists, as needed, with the development of new product lines, departments and/or services within IPSC.
• Assists with special projects as assigned. May occasionally be called upon to fill in or help handle excess workload demands.

Experience -Progressive experience in petrochemical and/or refinery operations or industrial safety equipment industry. Experience in Fire Protection Services, Respiratory Protection, and Gas Detection is preferred.

Lead experience or supervisory training with an understanding of human relations, training, performance evaluation, and health and safety. Ability to determine human resources and equipment needs as a project matures and to coordinate resources among districts to achieve maximum profitability, efficiency, and utilization.

Working knowledge of Microsoft Office, Excel, Outlook and other database software. Ability to quickly learn new software applications utilized by the company.

Other Required Skills, Knowledge or Abilities: Ability to read and interpret technical procedures, safety rules, operating and maintenance instructions, and procedure manuals.

Demonstrated integrity, professionalism, and commitment to safety. Understands the hazards of any job they are required to oversee. Understands role in the prevention of occupational illness and injury through teaching and enforcement of safety…