Associate Director of Business Operations

Job Title

Associate Director

The Associate Director is responsible for assisting the Director with the overall management of the College's student accounts, accounts receivable, and cashiering functions. This role assists with overseeing the billing process, ensures the accuracy of student tuition and fee accounts, manages the disbursement of financial aid funds and refunds of over payments, and all collection processes.

75% - Operations Management of the Business Office (Student Accounts)

• Assists Director in the management of all aspects of the Business Office (student accounts office) including, but not limited to, cash receipts, cash management/auditing, institutional and student accounts receivable, aging analysis, collections, student loan and scholarship reconciliations, and reporting.
• Review, propose, implement changes to Business Office operations procedures, payment policies, services, and programs, identifying opportunities for service, compliance, and process improvements.
• Assists Director in ensuring appropriate accounting and cash controls and compliance with Title IV cash management and disbursement regulations, State laws, PCI, and Federal regulations.
• Examples of typical processes to be supervised/performed by Associate Director include:
• Student refunds.
• Daily cash deposit preparation, monthly cash audit, preparation of change orders as needed.
• Reconciliation and payment of College Bookstore invoices.
• Start of term processes including:
• Tuition and fee assessment logic/rules, testing
• UC4 parameter updates
• Creation of term-based installment payment plans in Trans Act/Cash Net.
• Bookstore file import updates.
• Detail code setup and maintenance.
• Nonpayment student purge process.
• Course-specific fee table maintenance and auditing.
• Adjustment of dual enrollment student accounts each term.
• Application of financial and collection holds to student accounts.
• Contract and exemption setup and maintenance.
• Review and analysis of student tuition fee appeals.
• Receives, analyzes, and posts payment and refund reversals.
• Reviews and analyzes student unclaimed property monthly.
• Reviews, certifies, and signs notarized affidavits of nonpayment from Louisiana Attorney General as needed.
• Reviews and analyzes graduation/balance due report each term.
• Annual 1098T process including posting to student self-service accounts and transmittal to the Internal Revenue Service.
• Annual write-offs of uncollectible accounts.
• Serves as a backup as needed for all the duties of the Business Office normally assigned to other staff.
• Serves on various College committees as appointed.
• Liaises with other departments and divisions on campus to advance the goals of the institution and serve the needs of its students. Serves on ad-hoc/problem-solving work groups and interview committees as needed.

25% - Report Preparation/Analysis

• Assists in the preparation of various student related data for monthly, quarterly, and other periodic reconciliations, reports, analyses, journal entries, and audit requests. Includes, but not limited to, OSRAP accounts receivable report, LCTCS accounts receivable report, annual unclaimed property filing (works with Comptroller), Peak Loss for Crimes quarterly report, control narratives for cash and accounts receivable, weekly report for G5 drawdowns, scholarship allowance calculation, and deferred revenue calculation.
• Provides on demand reporting and analysis of business office operations including, but not limited to, payments received, payment plans, dual enrollment, and tuition/fee data.

Performs other duties as assigned.

Travel:

• Periodic travel to BPCC campuses in Natchitoches, LA and Many, LA may be required.
• Periodic travel to and participation in job-related conferences and seminars may be required.

Benefits for unclassified employees are determined by the individual hiring authority.