Sportsbook Manager; Horseshoe Bossier

Job Description

Caesars Sports book, now a part of Caesars Entertainment, has an opening for a Sports book Manager at Horseshoe Bossier City. Reporting to the Director of Table Games, you will be responsible for effectively managing the operations of our Sports book and fostering a high-performing, welcoming environment that is focused on customer service and compliance.

• Effectively manage the day-to-day activities and business levels of a sports book: hiring, scheduling, training and mentoring staff, and fostering an environment focused on high performance, compliance and excellent customer service
• Demonstrate leadership and ensure operational effectiveness which will yield a successful operation
• Generate opportunities to maximize handle, profitability, and promotion of the Caesars Brand
• Ensure all customers (whether regular or infrequent) are made to feel welcome by all team members, always
• Ensure betting control guidelines are adhered to within the sports book
• Foster an environment focused on customer service and compliance
• Develop skills and knowledge of the sports book team
• Plan and execute an effective staffing model, keeping in line with an approved budget
• Direct and motivate the relevant stakeholders during planning, execution, and opening
• Establish and maintain effective and professional working relationships with internal and external contacts
• Promote a positive image for Caesars within the industry and community

• 2+ years’ experience as a Sports Book Supervisor
• Must be able to work independently with minimal supervision
• Must be confident in one’s ability to assess situations and make informed decisions
• Good interpersonal communication skills
• Ability to manage relationships
• Strong problem-solving skills
• Ability to manage a diverse range of activities and effectively prioritize responsibilities
• Ability to obtain and/or be eligible for work authorization, regulatory licensing (where applicable)

• Must be able to stand for extended periods of time
• Must be able to lift, pull or push 25 lbs
• Must be able write for extended periods of time
• Must be able to twist, bend or reach with no significant boundaries
• This position may be exposed to a smoke-filled environment

At Caesars Digital, We Don’t Just Play the Game — We Set the Standard. As a proud part of Caesars Entertainment, the world’s premier gaming company with more than 80 years of sports betting leadership, Caesars Digital is Blazing The Trail in digital innovation, customer experience and industry excellence.

We believe every Team Member should be treated like royalty because We Are All Caesars. This guiding principle fuels our commitment to delivering legendary service and creating unforgettable experiences for our customers.

From cutting-edge digital platforms including Caesars Sports book, Caesars Palace Online, Horseshoe Online Casino and Caesars Racebook, to the continuing expansion of our retail footprint and our William Hill legacy, along with powerhouse partnerships across sports and entertainment, we’re building something extraordinary. And we want you to be part of it.

Ready to make your mark on the Empire? Explore our open roles and discover how you can help shape the future of gaming.

Join us. Blaze the Trail. Because at Caesars Digital, We Are All Caesars.