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Hybrid Service Desk Analyst — Fast, Expert IT Support

Job in Bossier City, Bossier Parish, Louisiana, 71111, USA
Listing for: jobr.pro
Full Time position
Listed on 2026-08-05
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Technical Support
Salary/Wage Range or Industry Benchmark: 25000 - 32000 USD Yearly USD 25000.00 32000.00 YEAR
Job Description & How to Apply Below

General Dynamics Information Technology (GDIT) is seeking a Service Desk Support Analyst to assist the DoED Pivot-I modernization effort from our Bossier City location. The role focuses on resolving hardware, software, network, and access issues for internal customers, with emphasis on timely issue resolution and ticketing support.

Ideal candidates have 1+ years of service desk experience, familiarity with Service Now, and a willingness to obtain HDI-SCA certification within 60 days of hire.

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