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On-Site Service Desk Support Analyst — Pivot-I Program
Job in
Bossier City, Bossier Parish, Louisiana, 71111, USA
Listed on 2026-08-06
Listing for:
General Dynamics Information Technology
Full Time
position Listed on 2026-08-06
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support, Technical Support
Job Description & How to Apply Below
General Dynamics Information Technology is seeking a Service Desk Support Analyst to assist the Department of Education's Pivot-I Program. The role involves resolving technical issues, answering questions, and keeping detailed incident records to support hardware, software, network, and access services.
Required qualifications include Service Now experience, HDI-SCA certification or plan to obtain within 60 days, US citizenship, and Louisiana residency within commuting distance of Bossier City.
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