Help Desk Specialist/System Administrator (Top Secret/SCI Cleara Jobs
Job in
Bossier City, Bossier Parish, Louisiana, 71111, USA
Listing for:
Clearance Jobs
Full Time
position
Listed on 2026-08-16
Job specializations:
-
IT/Tech
IT Support, Systems Engineer, Cybersecurity
Job Description & How to Apply Below
Job Title
You will be working for a national security services firm, providing cutting-edge services across DoD and other agencies. At Inflow, we believe in making it matter for every employee, every customer, and every mission we support. That means that we put employees first, providing both innovative benefits and great technology.
Job Description What level Clearance do I need? You must possess an active Top Secret/SCI clearance. What will I be doing? You will support providing Advisory and Assistance Services (A&AS) and limited non-A&AS support and expertise to assist the Standoff Munitions Application Center (SMAC) component of Joint-Global Strike Operations Center (J-GSOC) forces at Barksdale AFB, LA, along with other areas/locations CONUS and OCONUS, including deployed locations.
In this role, you will:
Provide installation and maintenance of communications units to ensure unbroken access to classified and unclassified Internet Protocol and telephone networksMaintain inventories of all communications equipment, provide on-site repair, track completion of all communications-related projects and provide client services to both Government and customer personnelProvide subject matter expert (SME) advice and assistance in and with the development, design, installation and security of emerging SMAC capabilities and facilitiesRemove, repair, and replace assemblies and subassemblies to optimally sustain voice, data, and video networks. This includes VOIP telephones and all VTC systemsEstablish priorities, maintain, test, troubleshoot and repair network systems equipment and circuitsIsolate malfunctions using diagnostic software, technical data, block diagrams, voltage and waveform measurements, and other tests requiring specialized test equipmentMonitor performance of systems and circuitsCoordinate with outside units, coalition forces, DoD agencies and other service providers to analyze and isolate performance faults and implement corrective actionsCheck equipment for serviceability and perform preventative maintenanceIsolate faults by coordinating with commercial service providers and depots to test system components and assemblyTroubleshoot and analyze unusual or complex hardware and software malfunctions to resolve physical and logical processing problems and recommend acquisitions or equipment, software and/or hardware which will resolve operational problemsSurvey systems operation to identify and anticipate potential problems which could lead to loss or serious interruption of serviceIdentify corrective or preventative procedures and take actions to rectify immediate problems and prevent future occurrencesPerform testing, troubleshoot, and correct complex or unusual problems involving interface and interoperability of system components such as hardware, system software and application programsEnsure maintenance and upgrade procedures are established in such a way as to minimize disruption to normal business functions of organizations within the installationProvide proactive consultation and instruction with system users to ensure seamless implementation of changesTroubleshoot complex problems and provide support in a manner that minimizes interruptions in the customer's ability to carry out businessCoordinate with other IT specialist and management in identifying and correcting unusual or unprecedented problems and provide innovative approach to solving themTest and evaluate current and proposed equipment and software enhancement and advises management regarding acquisition proposals designed to enhance mission accomplishment through automationAnalyze complex processes and/or a variety of unusual problems, questions, or conditions relative to the design and/or selection of management information systems and applications software technologyAssess vendor-developed software available over the counter to ensure defined subject-matter requirements can be accommodatedDevelop standard procedures for account establishment, system maintenance, and system recoveryEstablish controls for data privacy and security in management information systemsParticipate in developing strategic plans for…
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