Tire & Battery Technician - Automotive

Position Summary

As a Tire & Battery Center Technician you will work to provide safe and efficient service in both the sales and service areas of the department and deliver to our members more of what they love, for less. You will work collaboratively with other associates to ensure the club meets the member’s expectations.

• Be a Team Member:
  Collaborates with team members to fulfill sales and service requests, educating other associates on tools, tasks, resources and mentoring new technicians, communicating and developing interpersonal skills for providing safe and efficient customer service.
• Be an Expert:
  Demonstrates knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operations, TPMS Tire Pressure Monitoring systems, product specifications and seasonality, and points of sale systems, phone, and in‑person selling techniques.
• Be a Techie:
  Leverages digital tools to plan for and drive sales, improve the service experience, and elevate associate engagement, utilizing handheld technology and systems to make immediate business decisions related to services, safety alerts, new product information, product application and training, adapting to new tools and encouraging others to use them.
• Be an Owner:
  Communicates equipment, tools and supplies needs to TBC Lead, tracks and monitors returns and special orders, operates cash registers, processes transactions, works hands‑on in the physical area, maintains accurate inventory, audits safety and compliance standards, reports complaints and hazards, completes paperwork and documentation, ensures merchandise is packaged, labeled and stored per policy, identifies member needs, assists members with purchasing decisions and resolves issues.
• Be a Talent Ambassador:
  Acts as a brand advocate by valuing members’ experience, modeling high‑quality service and products, influencing and inspiring others, supporting team‑oriented, respectful, and supportive work, recognizing roadblocks, and assisting in training teammates.
• Complies with company policies, procedures and standards of ethics and integrity by implementing action plans, using the Open Door Policy, and applying these in business processes.
• Completes work assignments and priorities by using policies, data and resources, collaborating with managers and coworkers, identifying priorities and deadlines, carrying out tasks, communicating progress, and recommending improvement opportunities while learning from change and feedback.
• Respect the Individual:
  Embraces differences in people, cultures, ideas and experiences; creates a workplace where associates feel seen, supported and connected; fosters belonging; and attracts the best talent.
• Respect the Individual:
  Works in a team, builds strong relationships, communicates with impact, energy and positivity, and motivates and influences.
• Respect the Individual:
  Strengthens the team by developing and mentoring others, and recognizes contributions and accomplishments.
• Act with Integrity:
  Maintains highest standards of integrity, ethics and compliance, models Walmart values, holds oneself and others accountable, and supports Walmart’s regenerative goal.
• Act with Integrity:
  Acts selflessly, is humble, self‑aware, honest, fair and transparent.
• Serve our Customers and Members:
  Delivers results while putting the customer first.
• Serve our Customers and Members:
  Makes data‑based decisions, balances short‑ and long‑term priorities, and considers how work impacts the team's ability to deliver on purpose.
• Strive for Excellence:
  Displays curiosity and desire to learn, takes calculated risks, and demonstrates courage and resilience.
• Strive for Excellence:
  Drives continuous improvement, is open to new…