T Mobile Authorized Retailer Sales Associate

Benefits

• 401(k)
• Bonus based on performance
• Competitive salary
• Dental insurance
• Donation matching
• Employee discounts
• Flexible schedule
• Free uniforms
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• Wellness resources

Chase at Luna Wireless, an Authorized T‑Mobile Retailer! Luna Wireless is one of the largest Authorized T‑Mobile Retailers in the U.S.

Seeking candidates with hustle and ambition for unlimited potential. If you want to earn unlimited commissions while working in a fun, fast‑paced environment, Luna Wireless is the place for you. We have full‑time and part‑time positions available. Spanish speakers are preferred but not required.

Retail Sales Representatives (RSR) work as members of a Retail Team of Experts, bringing the T‑Mobile brand to life. They are brand ambassadors who build energy and excitement around our products and services. They thrive in a fast‑paced environment where technology innovations, customer needs, and the retail experience are constantly evolving. They immerse themselves in significant connections with our customers, using their ability to build new and deepen existing relationships.

RSRs uncover customers’ needs, educate, demonstrate, and recommend device and service solutions. This role is a learning position where new associates work with their team to proactively develop skills and proficiencies. RSRs must successfully complete new employee training.

• Help customers pick up right where they left off in their shopping journey, whether online, through Customer Care, or in‑store.
• Explore individual needs and provide hands‑on demonstrations of the latest technology in store.
• Side‑by‑side sell to find personalized solutions beyond the basic device and service plan, keeping customers connected to the people and lifestyle they love, including accessories and cutting‑edge IoT devices.
• Approach service and sales needs with composure, integrity, and compassion.
• Become skilled with and consistently use digital tools to demonstrate coverage, explain unlimited plans, complete T‑Mobile in‑store training, and stay updated on wireless innovations.
• Establish relationships with and partner with T‑Mobile employees across channels, owning the customer experience and resolving issues to create a seamless environment.
• Successfully identify and hand off small business leads.
• Support team initiatives and foster an inclusive environment.

• Passionate customer advocate who enjoys authentic connections and having fun.
• Competitive drive and proven ability to succeed in a fast‑paced sales environment.
• Willingness to work with peers and store leaders, sharing ideas and providing resolutions.
• Effective at balancing customer needs with performance goals.
• At least six months of customer service and/or sales experience; retail experience preferred.

• Competitive base pay plus commission
• Benefits for part‑time and full‑time associates
• 401(k) Plan
• Medical, dental, and vision benefits
• Generous paid time‑off programs
• Phone service discounts
• Serious growth potential for your career

• At least 18 years of age
• Legally authorized to work in the United States
• High School Diploma or GED
• Bilingual candidates are encouraged to apply

This is an opportunity to do something special and join a company revolutionizing the wireless industry. Isn’t it time you explored what could become the career move of a lifetime?

#Never Stop Growing  Luna Wireless doesn’t have a corporate ladder—it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers because that shared drive to aim high propels our business and culture forward.

We encourage individuals who do not meet every requirement to apply. We are dedicated to building a diverse, inclusive, and authentic workplace and welcome applicants of all backgrounds, including people of color, veterans, military spouses, people with disabilities, LGBTQ+ individuals, and parents.

We are an equal‑opportunity employer and welcome everyone to our team.