Billing Coordinator- 3650901

Job Title: Billing Coordinator

Work Environment: Hybrid (3 days in office/2 remote) After ramp up

Our client, a well-regarded international law firm, is seeking a Billing Coordinator to join their Boston team.

• Coordinate and execute complex billing, account reconciliation, and client financial analysis assignments.
• Review accounts receivable and outstanding balance reports, proactively identifying discrepancies, collection concerns, and potential billing issues.
• Maintain detailed knowledge of client billing guidelines, contractual terms, alternative fee arrangements, special invoicing requirements, and individual attorney and client preferences.
• Respond promptly and professionally to questions and requests from clients, attorneys, and administrative professionals, providing accurate information, solutions, and guidance.
• Establish and maintain strong collaborative relationships with attorneys, clients, colleagues, and other internal stakeholders.
• Prepare client invoices, billing documentation, and internal forms, ensuring all necessary supporting materials are included for monthly reminder notices, accounts receivable adjustments, write-offs, retainer applications, on-account transactions, and other related activities.
• Manage billing and collection functions for designated partners, including monitoring account activity and following up on outstanding matters.
• Assist with the Firm's billing and collections support line by researching questions, resolving issues, and providing appropriate guidance.
• Record and track discussions, meetings, decisions, and action items with assigned partners to ensure timely follow-through.
• Continuously expand knowledge of the Firm's billing practices, client accounting procedures, financial systems, and operational workflows.
• Organize and maintain accurate, current, and comprehensive records for assigned partners and clients.
• Maintain billing trackers, collection logs, reminder notices, follow-up records, and response documentation.
• Communicate clearly and professionally in person, by telephone, and in writing while fostering effective and productive professional relationships.
• Maintain a consistent and dependable on-site presence to support collaboration with partners, colleagues, and business services teams.
• Exercise sound judgment and accountability in the appropriate use of Firm resources.
• Follow all Firm policies, procedures, operational standards, and applicable guidelines.
• Perform additional billing, accounting, administrative, and related responsibilities as assigned.

• Demonstrated ability to work independently, exercise sound judgment, and continuously expand professional knowledge and capabilities.
• Consistently demonstrates professionalism, discretion, respect, and courtesy when interacting with colleagues, attorneys, clients, and external contacts.
• Strong analytical, investigative, problem-solving, and troubleshooting skills.
• Proven ability to prioritize assignments and consistently meet established deadlines.
• Working knowledge of applicable Firm and office technology, including Aderant, Microsoft Outlook, Excel, and Word, with the aptitude to learn additional financial applications, software platforms, and operating systems.
• Excellent verbal, written, and interpersonal communication skills.
• Exceptional accuracy and attention to detail, particularly when working with financial and client information.
• Ability to oversee multiple assignments simultaneously while adapting to changing priorities, deadlines, and business needs.
• Demonstrated ability to exercise discretion and protect confidential and sensitive information.
• Strong organizational, time-management, planning, and prioritization capabilities.
• Ability to perform effectively in a high-volume, deadline-driven, and fast-paced professional environment.
• Comfortable working autonomously while also contributing effectively within a collaborative team setting.
• Willingness and ability to travel when business needs require.
• Flexibility to modify working hours when necessary to accommodate operational demands, client requirements, and Firm priorities.

• Bachelor's degree from an accredited institution.
• At least one year of professional experience in legal billing, preferably including client account review, financial analysis, accounts receivable, or related billing functions.