Office Manager

To apply, please include a cover letter, resume via email to:

Overview

The Office Manager is responsible for creating a welcoming, professional, and highly efficient work environment at our Boston headquarters, while also providing operational support to our Mid-Atlantic and Raleigh offices. This role ensures seamless office operations, manages front-of-house hospitality, and provides administrative support to Redgate’s Principals. The Office Manager oversees office operations, facilities, vendor relationships, and technology coordination. The Office Manager is a proactive problem-solver who anticipates needs, improves processes, upholds brand and cultural standards, and approaches every internal and external stakeholder with a strong client-service mindset.

Key Responsibilities

Office Operations & Facilities Management

• Serve as the primary point of contact for daily office operations.
• Manage office supplies, kitchen inventory, mail, shipments, and equipment.
• Coordinate with building management, security, and facilities vendors.
• Oversee workspace organization, cleanliness, and general office presentation.
• Support office maintenance requests and coordinate service providers as needed.
• Manage office access cards and visitor protocols.
• Support new hire onboarding from the workplace perspective, including workspace setup, equipment coordination, and providing a welcoming first day experience.
• Provide remote operational support for Mid‑Atlantic and Raleigh offices, coordinating vendors, supplies, workspace standards, and employee needs.
• Serve as an operational escalation point for non‑Boston locations.
• Work with local point‑persons (as applicable) to ensure consistency in office experience and operations support.

Front of House Hospitality

• Greet guests, clients and vendors – ensure a polished front-of-house experience.
• Manage reception duties, including answering calls and directing inquiries.
• Ensure common areas and meeting rooms are maintained and prepared for use.
• Coordinate catering and hospitality needs for meetings and internal gatherings.

Administrative Support to Principals

• Provide occasional support to Principals with scheduling, travel coordination, reservations, and meeting logistics.
• Provide occasional assistance with expense submissions, document scanning and preparation, statement coding and other administrative tasks as needed.
• Provide occasional general administrative support to team members across the firm.

Event Logistic Support

• Support company event logistics such as space bookings, catering, supplies, vendor coordination, and setup/breakdown.
• Partner with the HR Manager on execution of office-wide events, celebrations, and wellness initiatives.
• Manage relationships with key office vendors, ensuring high-quality service and timely issue resolution.
• Work closely with third party IT vendor to support all office technology needs, including hardware, software, conference room AV, and equipment functionality.
• Troubleshoot basic IT questions and issues before escalating to IT vendor.
• Monitor ongoing technology performance and escalate issues to IT vendor as needed, ensuring employees have the tools they need to work effectively.

Qualifications

• 5+ years of experience in office management, administrative support, or similar roles.
• Strong organizational and multitasking skills with a high attention to detail.
• Excellent communication and interpersonal skills.
• Proficiency with Microsoft Office Suite and comfort with learning new systems.
• Embraces new technologies and looks for ways to streamline operations and elevate the overall office experience.
• Ability to handle sensitive information with professionalism and discretion.
• Client-service mindset with a proactive and positive approach.
• Takes initiative, anticipates needs, and maintains a high standard of excellence.
• Builds strong relationships, delivers outstanding hospitality, and supports a collaborative environment.
• Approaches challenges with openness, curiosity, and a team-first attitude.

Compensation

The salary range for this position is $85,000 - $100,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and…