Operations Assistant

Established in London in 2004, Phaidon International was founded with the ambition to deliver talent solutions backed by deep industry expertise. Since then, we have consistently ranked among the fastest-growing recruitment firms globally and are currently the 4th largest direct-hire agency in the world.

We partner with a wide range of businesses - from Fortune 500 companies to venture-backed start-ups - to deliver the right talent for mission-critical roles. Operating through global hubs, our consultants offer localized knowledge combined with international reach, helping clients navigate regional complexities and achieve both immediate and long-term hiring goals.

This role is the welcoming face and operational anchor of the office, ensuring a smooth, professional, and well‑organized environment every day. You'll greet guests and interviewees, oversee office and kitchen supplies, manage mail and onsite technology needs, and coordinate building access and maintenance.

Beyond daily operations, you'll support events, vendor relationships, credit card reconciliation, travel coordination, and special projects with office leadership. Ideal for someone proactive, friendly, and detail‑oriented, this role blends hospitality, organization, and problem‑solving to keep the office running at its best.

• Act as the first point of contact for all office guests, interviewees, deliveries, and main line telephone.
• Maintain cleanliness and professional appearance of the office.
• Manage kitchen and coffee equipment; order and stock office supplies.
• Handle incoming and outgoing mail and packages.
• Collaborate with IT to manage technology inventory and provide on‑site support
• Use building systems to manage visitor access, security, and maintenance requests.
• Plan and execute local company events and client entertainment.
• Communicate with and process payments for local vendors and suppliers.
• Track and reconcile company credit card purchases and receipts.

• Building relationships with National Team of Business Operations Associates and Local Office.
• Work jointly with the local office leadership to complete one‑off tasks and projects.
• Complete ad hoc projects at the discretion of your supervisor.
• Purchase and distribute gifts and incentives upon request.
• Managing and protecting information - scanning, copying, and shredding.
• Assist with the maintenance and organization of corporate documents and records.
• Assist with booking, tracking, and calendaring of employee travel.

• High school diploma or GED.
• Computer literacy and experience working with Microsoft Office Suite.
• Positive attitude and friendly demeanor.
• Ability to follow instructions and work independently.
• Strong written and verbal communication skills.
• Attention to detail and strong organizational skills in a fast‑paced environment.

• 1+ years of professional work experience in an office environment.
• Event or Travel planning experience.
• Proactive mindset with demonstrated ability to solve problems before they arise.