Administrative Support

Job Description

• Processes incoming daily mail and packages. Opens, sorts, logs and delivers mail to designated mail location within each section.
• Process outgoing mail using mail machinery to print, fold, stuff, seal and another mailroom machinery as needed. Delivers bulk mail to appropriate designated pick-up /drop-off point.
• Notifies manager of mechanical problems which impacts timely mail processing.
• Maintains the mail room in an orderly and tidy fashion. Moves empty and unneeded boxes to the area by the freight elevators daily. Stores two-wheelers, dollies and other moving equipment out of the way of mail room users when not needed.
• Makes occasional pick-up and delivery of mail and/or packages to and from outside offices (including the State House, Office of the Attorney General and the Secretary of State's Office) within walking distance(up to one mile) of Division headquarters.
• Answers and routes incoming inquiries as required and assist in-person visitors during the standard hours of operation from 8:45 a.m.to 4:45 p.m.
• Ensure that all agency departments have continuous adequate supply of copy paper and envelopes and deliver new stock as needed using wheeled handcart or dolly.
• Performs copying, scanning and other special projects as directed.
• Performs daily review of assessments and accounts payable Outlook mailboxes; processes incoming email correspondence as directed.
• Ability to work in a fast-paced environment with high volumes of mail and inquiries.
• Ability to provide excellent customer service by telephone, e-mail and in person.
• Ability to assemble information according to procedures; excellent organizational skills.
• Ability to communicate effectively in oral expression, to deal tactfully with others, to exercise discretion in handling confidential information.
• Ability to work accurately with names and other pertinent information.
• Ability to work independently with minimal supervision.
• Knowledge of and ability to use general office equipment.
• Knowledge of and ability to use PC technology, specifically Microsoft Office Suite including Outlook, Word, Excel and Access.
• Ability to lift 50lbs.

• MS Office – Required – 3 years of experience
• Attention to detail and organizational skills – Required
• Mailroom experience – Highly desired
• Strong written and verbal communication with confidentiality – Required
• Strong problem-solving skills and strong interpersonal communication – Required
• Ability to navigate minor technology related to mailroom machinery – Required