Paralegal and Pro Bono Coordinator

Overview

The Legal Services Center (LSC) of Harvard Law School seeks to hire a Paralegal and Pro Bono Coordinator to join the Veterans Legal Clinic. Working closely with clients and attorneys, the Paralegal and Pro Bono Coordinator performs various critical responsibilities in support of the public interest mission of the Veterans Legal Clinic. The Clinic provides direct legal representation to low-income disabled veterans and their families and offers Harvard Law students hands-on opportunities in lawyering.

The Paralegal and Pro Bono Coordinator serves as the primary point of contact for new clients seeking assistance, the administrative liaison to the Clinics panel of pro bono attorneys, and a team member primarily responsible for maintaining case records, among other duties. The Clinics docket includes appeals involving federal and state veterans benefits, discharge upgrades and corrections of military records, and estate planning matters.

The Clinic practices before agencies, in state and federal court, and before Department of Defense tribunals. The position offers a unique opportunity to join Harvard Law School’s clinical program and engage on critical issues in veterans advocacy.

As a Paralegal And Pro Bono Coordinator, You Will

• Conduct initial client intake phone calls and meetings, including screening cases for eligibility, gathering and organizing records and other evidence, and maintaining case files
• Triage intakes and other assignments to ensure that the most urgent matters are given proper priority
• Work closely with clients and attorneys on all aspects of the Clinics docket
• Serve as a liaison with pro bono attorneys, referral organizations, and other third parties
• Maintain the Clinics online case management system and help to manage the Clinics docket in other respects
• Contribute to community outreach and engagement efforts
• Provide administrative support to the Clinics mission in other respects as directed

Basic Qualifications

At least one year of relevant experience. High school graduate or equivalent. Education beyond high school may count toward experience.

Additional Qualifications And Skills

• Demonstrated interest in working with the veterans community
• Effective interpersonal skills, including active listening, empathic communication, and trauma-informed client interviewing
• Discretion and good judgment
• Effective written, verbal, and organizational skills
• Effective administrative and time-management skills
• Proficiency with Microsoft Office Suite programs
• Ability to thrive in a fast-paced work environment
• Flexibility and the ability to handle multiple priorities
• Ability to work well independently and as part of a team

Appointment End Date:
This is a two-year term appointment with potential for renewal subject to funding and departmental need.

Standard Hours/

Schedule:

35 hours per week;
Full-time, M-F.

Visa Sponsorship Information:
Harvard University is unable to provide visa sponsorship for this position

Pre-Employment Screening:
Identity

All offers are made by HLS Human Resources.

This is a full-time position based at the Legal Services Center in Jamaica Plain, MA. The position may be performed on a hybrid schedule subject to managerial approval.

Work Format Details:
Some duties may be performed at a non-Harvard location. The work schedule and location will be set by the department based on operational needs. When not working at a Harvard location, employees in hybrid positions must work in a Harvard registered state in compliance with Harvard’s policy on Employment Outside of Massachusetts. Additional details will be discussed during the interview process.

Certain visa types and funding sources may limit work location. Individuals must meet work location sponsorship requirements prior to employment.

Salary Grade and Ranges:
This position is salary grade level 051. Please visit Harvard’s Salary Ranges to view the corresponding salary range and related information.