Academic Program Coordinator

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The General Hospital Corporation

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

This position is in person with most days required to be worked on campus every week. In general, weekly remote days are allowed except for when program scheduling necessitates more presence on campus as well as outside of regular hours (ex. Student open houses and orientation, commencement, on-site trainings, etc).

The Program Coordinator supports the administrative and operational functions of multiple academic programs within the Communication Sciences and Disorders Department. Reporting to the Program Manager, and working in collaboration with program directors, the coordinator performs day-to-day administrative and clerical tasks to ensure efficient program operations. In addition, the coordinator plays a key role in managing annual academic processes—including admissions, enrollment, orientation, and graduation—by tracking deadlines, preparing required materials, coordinating logistics, and maintaining accurate records.

The coordinator also assists with routine reporting, data collection, and program documentation to support compliance, evaluation, and continuous improvement across all assigned programs.

Does this position require Patient Care? No

• Assist in the day-to-day administrative tasks related to program management.
• Maintain accurate and organized program documentation, including project plans, reports, and correspondence.
• Assist with Department and Institute events that require on- and off-site work outside regular hours: open houses, commencement, trainings, etc.
• Assist in the planning and execution of recurring processes within CSD Department.
• Enter and manage program-related data, ensuring accuracy and completeness.
• Communicate with students, faculty, staff, and administration to provide information, collect feedback, and address inquiries.
• Perform other duties as assigned.
• Comply with all policies and standards.

Education

High School Diploma or Equivalent required, Associate's Degree in a Related Field of Study preferred.

Can this role accept experience in lieu of a degree? No

Experience

Administrative or program support experience 3-5 years required.

Knowledge,

Skills and Abilities

• Strong organizational and multitasking abilities.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office Suite and data management software.
• Detail-oriented with a focus on accuracy in record-keeping and data entry.
• Ability to work collaboratively in a team environment.

• Work Location:
  
  100 First Avenue
• Hybrid (Remote Type)
• Scheduled Weekly
  
  Hours:
  
  40
• Employee Type:
  Regular
• Work Shift:
  
  Day (United States of America)
• Pay Range: $22.22 - $31.71 hourly

Remote Type:
Hybrid

Work Location:

100 First Avenue

Scheduled Weekly

Hours:

40

Employee Type:
Regular

Work Shift:

Day (United States of America)

Pay Range: $22.22 - $31.71 hourly

1700 The MGH Institute of Health Professions, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at .

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.