Operations Coordinator

The Role

We are hiring an Operations Coordinator requiring a minimum of one day per week working onsite in Boston with the ability to travel to other New England offices as needed to support operational needs. When not working onsite or traveling, the position may be performed remotely.

The Operations Coordinator will take a proactive, technology-first approach to streamlining workflows, improving systems, and enhancing efficiency across all BSC offices while helping maintain safe, organized, and welcoming work environments.

• Champion a “tech-first” approach to office and safety operations, identifying opportunities to automate, digitize, and improve processes
• Maintain and continuously enhance the firmwide desk sign-out platform
• Support ongoing maintenance and improvements to the Company Intranet
• Troubleshoot and resolve operational issues with printers, postage machines, and related tools company-wide.
• Support document formatting, accessibility best practices, and quality control for internal and client-facing materials as needed

• Coordinate routine company-wide office cleaning schedules and vendor services, including carpet cleaning
• Ensure safety supplies are stocked and well managed across all offices
• Manage company safety store sites and track field gear employee stipends
• Assist with the firm’s e-waste and sustainability initiatives
• Track, order, and distribute safety gear for field staff

• Provide technology-enabled administrative support for cross-firm initiatives
• Assist with contract documents and project documentation as needed
• Order office supplies and help foster an organized, welcoming office environment
• Collaborate with colleagues to support office culture and contribute to a positive team environment

• Demonstrated ability to quickly learn and adopt new technologies
• Proficiency with Microsoft 365 Suite
• Experience with project management or ERP systems (Deltek Vantagepoint experience preferred but not required)
• Familiarity with document accessibility standards (e.g., accessible PDFs, Word formatting best practices) is a plus

• Strong organizational skills with proactive communication and follow-through
• Experience coordinating vendors, schedules, and office logistics
• Ability to identify inefficiencies and implement technology-driven improvements
• Experience supporting contract documents or working in a professional services environment is a plus

• A service-oriented, solutions-driven approach
• Willingness to travel and support multi-office operations
• Commitment to contributing positively to workplace culture

BSC supports hybrid and flexible work arrangements. This position requires regular onsite presence in Boston and periodic travel to other New England offices. Outside of onsite responsibilities, work may be performed remotely. We value balance and tailor work models to support both individual and organizational success.

We are an Equal Opportunity Employer committed to building diverse teams and inclusive services. Through outreach, education, and STEM initiatives, we actively work to expand access and representation across our profession and the communities we serve.

Help us Build, Support, and Connect across New England—apply today.