Office Assistant - Bursar​/Student Accounts

Fisher College, a private, not-for-profit institution located in the historic Back Bay district in the heart of Boston, is committed to providing transformative higher education experiences. With small class sizes, personalized instruction, and dedicated faculty, Fisher supports students in pursuing their passions and preparing for meaningful careers. The Finance and Administration Department at Fisher College invites qualified candidates to apply for full-time Office Assistant to support Bursar/Student Accounts in Finance.

This is on-campus position at the Boston Campus

The Office Assistant in the Bursar/Student Accounts Office provides front-line administrative and customer service support to students, families, and campus partners regarding student billing, payments, and account inquiries. This position plays a key role in ensuring accurate processing of financial transactions, maintaining student account records, and supporting the daily operations of the office.

The ideal candidate is detail-oriented, organized, and comfortable working in a fast-paced, student-focused environment.

Principal Duties and

Responsibilities include:

Student & Customer Service

* Serve as the first point of contact for students, parents, and visitors regarding student account questions.

* Provide guidance on tuition bills, payment options, payment plans, and account balances.

* Respond to phone calls, emails, and walk-in inquiries in a professional and timely manner.

* Assist students and families with navigating online payment portals and understanding billing statements.

Administrative Support

* Perform general office duties including filing, scanning, data entry, and document management.

* Maintain accurate student account records within the College's student information system.

* Assist with preparing and distributing billing statements and account notices.

* Support the processing of forms such as refund requests, and credit balance forms.

Financial Transaction Processing

* Accept and process payments including cash, checks, credit cards, and electronic payments in accordance with institutional policies.

* Assist with daily cash reconciliation and balancing of receipts.

* Record and verify transactions to ensure accurate posting to student accounts.

Operational Support

* Assist with semester start activities including billing preparation and student account review.

* Support the office with outreach to students regarding outstanding balances.

Collaboration

* Work collaboratively with Financial Aid, Registrar, Housing, Admissions, and other campus departments to resolve student account matters.

* Provide general administrative support to the Bursar/Student Accounts team as needed.