Receptionist, Administrative​/Clerical

Sigma Inc. is seeking a Receptionist to join our team onsite in Boston, MA. This 6-month contract position is with the Commonwealth of Massachusetts – Executive Office of Health and Human Services (EOHHS). The ideal candidate will have strong customer service, administrative support, and telephone system experience.

As a Receptionist, you will be the first point of contact for visitors and callers, ensuring a professional and welcoming environment. You will manage a multi-department phone system (Five9), perform document scanning and electronic filing, and provide day-to-day administrative support for office operations.

• Operate the Five9 telephone system for routing multi-department calls.

• Greet and assist customers at the department’s point of entry.

• Route calls and provide excellent customer service.

• Scan documents to PDF and maintain organized electronic filing systems.

• Index and prepare boxes of files for scanning.

• Open, sort, and distribute daily mail.

• Support additional administrative projects as assigned.

• Use Microsoft Office Suite (Word, Excel, Outlook, etc.) for daily tasks.

• Previous experience as a Receptionist, Office Clerk, or Administrative Assistant.

• Proficiency with MS Office Suite (Word, Excel, Outlook).

• Experience with multi-line or Five9 telephone systems preferred.

• Strong customer service and communication skills.

• Ability to multitask, stay organized, and maintain confidentiality.

• Job : 802762

• Position: Receptionist

• Location: Boston, MA (onsite at 40 Broad St-4th Floor, , MA)

• Contract Length: 6 months

• Schedule: Monday–Friday, 8:45 AM – 5:00 PM

• Employment Type: Full-time, Contract