Receptionist; BOSTON,MA

We are looking for a friendly and professional Receptionist to be the first point of contact for visitors and employees. In this role, you will greet guests, manage incoming calls, and provide excellent customer service while maintaining a welcoming and professional office environment.

You may also support other office services such as mail/shipping, hospitality, and general office operations
, making you a key part of delivering a seamless workplace experience.

If you enjoy interacting with people, staying organized, and creating a positive first impression
, this could be a great opportunity for you.

North Reading, MA

• Welcome visitors, answer incoming calls, and provide a 5-star customer service experience
  .
• Manage visitor registration, temporary badges, and ensure NDA compliance for all guests.
• Route calls efficiently and assist employees with inquiries or service requests.
• Support mail and package handling
  , including receiving, sorting, and notifying employees of deliveries.
• Assist with meeting room scheduling, event setups, and basic office administrative tasks
  .
• Help maintain office areas such as reception, pantry, and conference rooms in a clean and organized condition.
• Monitor and replenish office and pantry supplies as needed.

• 1–3 years of experience in receptionist, concierge, administrative, or customer service roles.
• Strong communication and customer service skills with a professional attitude and appearance.
• Ability to multi-task, stay organized, and manage time effectively
  .
• Comfortable using MS Office, phone systems, and basic office equipment
  .
• High level of integrity, attention to detail, and ability to maintain confidentiality
  .

• Fine and/or gross motor skills, including the ability to grasp, lift and/or carry or otherwise move packages on a standard wheeled cart with a load capacity of 60 lbs.
• Ability to walk, bend, kneel, stand, and/or sit for an extended period of time.
• Manual dexterity required for operating office machinery (phone, copy machines, binding equipment, etc.).
• Ability to lift or move 40 lbs. or greater frequently.

None or Negligible

This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Pay range: $22 – $24 USD

• Medical, Dental, Vision
• Health Care Flexible Spending Account, Dependent Care Flexible Spending Account, Health Savings Account
• Commuter benefits, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity
• Legal Protection Program, Identity Theft Protection, Pet discounts, Pet Insurance, Group Home and Auto Insurance, Employee Assistance Program
• Short Term Disability, Life Insurance, Education Discounts, 401k with matching, Entertainment Discounts, Paid Time Off

SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by law.