Coordinator, Alexandria LaunchLabs – Cambridge

The Coordinator for Alexandria Launch Labs – Cambridge will be responsible for supporting the day-to-day operations of the Alexandria Launch Labs site and assist Launch Labs member companies with administrative and coordination matters. The incumbent will be a hospitable and detail-oriented individual interested in providing superior support and developing creative ideas to best support our community. Strong communication and organizational skills are required.

• Act as main point of contact with Facilities and Asset Services on all site and operational matters
• Coordinate services with in-suite vendors, such as janitorial, pest control, and AV support
• Support the Alexandria Launch Labs Site Head and the Laboratory Operations Executive Director with general site operations and administration, including but not limited to:
• Manage space and equipment resources and related IT/AV needs
• Oversee Launch Labs member portal associated content and visitor, IT, and facilities requests
• Maintain and manage office-based vendor contracts
• Assist with invoices and annual budgeting
• Help manage the organization and stock of the office and pantry
• Assist with shipping and receiving of packages and mail
• Prepare communications to member community

• Serve as on-site reception lead, providing a welcoming, high-touch experience for members and visitors.
• Manage guest registration and coordination with campus concierge staff
• Process badge requests for members
• Triage requests from Launch Labs member companies
• Coordinate onboarding and offboarding for member companies and maintain required documentation.
• Track and process member company changes and liaise with accounting, as needed

• Assist in coordinating and executing local programming events to foster a vibrant and collaborative Alexandria Launch Labs community.
• Manage the Launch Labs events calendar and identify opportunities to align with broader programming.
• Attend local ecosystem events and seminars, as needed.

• Bachelor’s degree or higher required.
• At least 2 years’ experience working in a science-related and/or incubator/accelerator organization highly desired, preferably in a collaborative or shared working environment.
• Possess an interest in life science, operations, and entrepreneurship.
• Ability to work in a fast-paced multi-tasking environment and to prioritize effectively.
• Strong verbal and written communication skills.
• Must be detail-oriented and highly organized.

The expected base hourly wage range for this position is $36.06 to $40.87 USD hourly, plus annual discretionary bonus.