Part-Time Office Assistant; Cambridge, MA

Position Summary

Part‑time Office Assistant is responsible for supporting day‑to‑day workplace operations in a highly client‑facing environment at Lumeris, Cambridge, MA. The role serves as the welcoming first point of contact for guests, provides hands‑on support for internal and client meetings, and acts as a liaison between internal teams and building management.

• Greet and assist visitors, clients, and vendors in a professional and courteous manner.
• Manage guest check‑in procedures.
• Coordinate with hosts to ensure a smooth guest experience.
• Maintain a professional, hospitality‑driven guest experience aligned with client expectations and brand standards.
• Maintain common areas to ensure a clean, organized, and welcoming environment.

• Assist with meeting room setup, AV equipment, and supply readiness.
• Coordinate catering, refreshments, and room scheduling for meetings and on‑site events.
• Provide end‑to‑end support for client meetings, including greeting attendees, coordinating room readiness, and partnering with meeting hosts to keep schedules running smoothly.
• Provide basic troubleshooting support for conference room technology or escape issues as needed.
• Ensure meeting spaces are reset and ready for subsequent use.

• Serve as a point of contact between the office and building management for facilities‑related needs.
• Submit and track building service requests (e.g., HVAC, lighting, cleaning, access).
• Coordinate vendor access and escort as required.

• Assist with general administrative tasks such as ordering office supplies and maintaining inventory.
• Support space‑related initiatives such as moves or reconfigurations.
• Provide ad hoc support to workplace, facilities, or operations teams as needed.

• Required: High school diploma or equivalent; 1–3 years of experience in an office, administrative, hospitality, or facilities support role; strong customer service and interpersonal skills; ability to manage multiple tasks and priorities in a fast‑paced environment; proficiency with Microsoft Office (Outlook, Teams, Word, Excel).
• Preferred: Experience working in a corporate office or multi‑tenant building; familiarity with conference room AV systems and meeting technology; experience coordinating with property management or external vendors.

• Professional demeanor and strong communication skills.
• Discretion and sound judgment when handling client interactions, confidential information, and executive or customer‑sensitive meetings.
• Attention to detail and follow‑through.
• Problem‑solving mindset with a service‑oriented approach.
• Ability to work independently and collaboratively.

• Ability to assist with light lifting and room setup.

Part‑time, 10–20 hours weekly, onsite role during standard business hours. Occasionally early morning or after‑hours support may be required for meetings or events.

Factors that may be used to determine your actual pay rate include your specific skills, experience, qualifications, location, and comparison to the current employees in this role. The hiring range for this position is $41,925.00–$51,761.25.

• Medical, Vision, and Dental Plans.
• Tax‑Advantage Savings Accounts (FSA & HSA).
• Life Insurance and Disability Insurance.
• Paid Time Off (PTO, Sick Time, Paid Leave, Volunteer & Wellness Days).
• Employee Assistance Program.
• 401(k) with company match.
• Employee Resource Groups.
• Employee Discount Program.
• Learning and Development Opportunities.

No;
Not Member or Patient Facing Position.

All personnel who interact with at‑risk members or prospects are required to have completed the initial series of an approved COVID‑19 vaccine. Proof of vaccination will be required as a condition of employment if the role is identified as member‑facing.

The job description describes the general nature and level of work performed and is not intended to be an exhaustive list of responsibilities. Reasonable accommodations may be made for individuals with disabilities.

Lumeris is an EEO/AA employer M/F/V/D.