Sr. Facilities Coordinator, on-site

As a CBRE Sr. Facilities Coordinator, you’ll play a key role in supporting one of our clients in the financial services sector. This position is based onsite at the client’s downtown Boston location and supports approximately 500,000 square feet of office space.

As part of our Facilities Management team, you’ll partner closely with clients, landlords, property managers, vendors, and contractors to ensure facility requests, maintenance activities, and complex work orders are coordinated and completed efficiently. You’ll help maintain strong building relationships, facilitate communication among stakeholders, and support seamless day-to-day operations while delivering exceptional customer service in a fast-paced, high-profile environment.

If you enjoy building relationships, solving problems, and keeping workplace operations running smoothly, this is an excellent opportunity to make an impact.

• Serve as the primary communication link between the client/landlord and various vendors, responding promptly to inquiries and ensuring timely, high‑quality service delivery.
• Schedule and coordinate repairs with vendors or technicians based on work order requests.
• Manage the vendor invoice process, including receipt, verification, issue resolution, and coordination with finance for timely payment.
• Analyze data from work order reports to assess vendor performance, completion timelines, and overall progress.
• Maintain accurate documentation, including work orders, proposals, department files, and vendor‑submitted paperwork.
• Coordinate office and parking space allocations to support business needs.
• Prepare and deliver presentations to internal departments and large groups of employees.
• Identify and resolve both routine and non‑routine issues within the work area independently, using established procedures.
• Evaluate options and select appropriate solutions from predefined guidelines.
• Contribute to team success through the accuracy, quality, and timeliness of services and information provided.
• Follow standardized processes while receiving moderate supervision and guidance as needed.

• High School Diploma or GED with 2-5 years of job‑related experience.
• Experience using a Computerized Maintenance Management System (CMMS) is required.
• Basic financial experience, including tracking costs, reviewing invoices, or supporting budget‑related tasks.
• Ability to follow standard work routines and procedures. Strong communication skills for sharing clear, accurate information.
• Working knowledge of Microsoft Office applications (Word, Excel, Outlook, etc.).
• Strong organizational skills with an inquisitive, problem‑solving mindset.
• Basic math skills, including calculating percentages, discounts, and markups.
• Applicants must be authorized to work in the United States without the need for visa sponsorship now or in the future.

• Competitive Benefits: CBRE offers a comprehensive benefits package including medical, dental, and vision insurance, life insurance, disability coverage, and a 401(k) plan starting the first day of the month following your start date.
• Professional Development: We are committed to investing in our employees' growth and development through training programs, certifications, and mentorship opportunities.
• Career Advancement: CBRE is a global leader in commercial real estate services, providing ample opportunities for career progression and advancement within the company.