Business Services Coordinator

The Boston University Libraries seeks a Business Services Coordinator to support the library’s financial and administrative operations by assisting with the management of vendor payments, triaging scholarly resource purchase requests, payroll processing, expense reporting, and student employment systems. This role ensures accuracy and compliance across financial transactions and maintains up-to-date records, ensuring adherence to established processes and policies. The Business Services Coordinator collaborates with internal and external stakeholders to resolve issues, support workflows, and facilitate accurate budget management.

The Business Services Coordinator will:

• Process orders and vendor payments for BU Libraries, ensuring invoices have proper approvals, are accurate, and include necessary documentation. Remit payments both within and outside the University's ordering system, maintaining accurate records in BU’s SAP accounting system, SAC. Collaborate with colleagues in the Business Services Unit, vendors, BU Payment Services, and Library staff to resolve payment issues. Keep financial data accurate, current, and aligned with the Libraries’ accounting practices, reconciling posted and pending transactions.
• Collaborate with Accounts and Acquisitions Specialist to triage requests for Libraries resource acquisitions and route to appropriate Liaison Librarian for review. Assist in processing selection acquisitions requested by Liaison Librarians and Course Reserves, checking for duplicate orders and ensuring acquisitions align with Libraries practices and any fund restrictions that may be in place.
• Support the timesheet process in SAP for hourly staff and student employees, ensuring submissions are accurate, properly coded, and approved on time. Review timesheets for compliance with University policies and collective bargaining agreements, and process corrections as needed. Collaborate with the Director of Finance, Business Services Specialist and other stakeholders to resolve any issues. Provide support to managers and supervisors for payroll procedures, roles, and responsibilities.
• Review Concur expense reports to ensure accuracy, proper coding, and compliance with University and local policies and practices. Support staff with expense submissions and collaborate with the Director of Finance and Business Services Specialists to create reports and track spending trends and encumbrances. Flag anomalies and escalates issues as needed.
• Support library staff in using BU’s JobX student employment system by providing training, guidance, and resources. Back up Business Services Specialist as liaison to the Student Employment Office and share updates with Libraries student employee supervisors. Support local workflows, revise process guides, and contribute to a knowledge base tailored to Libraries’ practices. Assist with student employment spend tracking, identify discrepancies, and ensure accurate payroll accounting and timely resolution of funding adjustments.

• One to three years of relevant professional experience.
• Excellent oral, written, and interpersonal communication skills.